Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a robust WMS and shipping platform built for serious scale and multi‑warehouse or 3PL operations. They report major gains in warehouse efficiency and accuracy through barcode‑driven pick/pack, strong inventory controls, and fast multi‑channel sync. Many praise its all‑in‑one approach (inventory, shipping, returns, 3PL billing) and say onboarding and support are responsive, knowledgeable, and willing to customize workflows or add features.
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Great shipping and inventory app. It decentralizes the shipping process while keeping track of inventory and pick and pack performance. It has some neat features.
We LOVE ShipHero. Its hand down the best warehouse management system we have found. Easy to use and setup. We are much more efficient because of it. We cannot recommend it enough.
ShipHero has been incredibly easy to use from the beginning, and the support team has been very helpful. The mobile apps make it easy for me to work from anywhere in the warehouse.
ShipHero helped us improving lots of processes in the warehouse - fulfilling orders quickly and accurately, shipping fast, printing labels and creating reports.
highly recommended!
Okay system - Not the best because that it has to many small errors. The support is crazy bad. Long delay on reply to my mails and sometime we don't get any feedback on our e-mails.
Hallo Mads, sorry to hear and read your 1 star review.
I reviewed your support requests and see our team has been responsive, multiple members of the team are familiar with you as they've worked with you. I see you are frustrated with a feature request we're unable to fulfill and that you're looking for another solution because of that. Please reach out to me directly so we can chat - nicholas@shiphero.com
Shiphero is perfect. Everything works as it should and it is helping us scale and handle order volume seamlessly. If you're looking to outsource your shipping, look no further. Shiphero is the one.
We have used Shiphero for a long time. Lately, we have not been impressed with the level of customer service they offer. Many features will come out unfinished and basic functionality can be buggy.
Hello,
Thank you for leaving your feedback. We're sorry that you have had a less than optimal experience lately - it is never our intention to fall short when it comes meeting and exceeding our clients' expectations. Please feel free to reach out to our Client Support team if they can be of any assistance. Thank you again!
Thank you so much for shiphero team. Used this app for three years now. No matter for order shipping or quantity update is well done. Great communication, highly recommended to all online business users.
Amazing platform! Our fulfillment process has really been simplified.
Their team recently held our hand through an otherwise tough migration and it couldn't have been any smoother.
Thanks ShipHero!
These guys have exceed my expectation. If your a small business and manage any type of warehouse; ignore the monthly fee (if that is was is holding you back). You will make it up in time saved and lack of headaches.
