Reviews (117)

Overall rating
4.1
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a robust WMS and shipping platform built for serious scale and multi‑warehouse or 3PL operations. They report major gains in warehouse efficiency and accuracy through barcode‑driven pick/pack, strong inventory controls, and fast multi‑channel sync. Many praise its all‑in‑one approach (inventory, shipping, returns, 3PL billing) and say onboarding and support are responsive, knowledgeable, and willing to customize workflows or add features.

June 29, 2017

ShipHero has been a great partner. The staff is always quick to respond, and the in-person training was extremely informative. It's been a wonderful tool and helped with all of our shipping needs. We can't recommend it enough.

Solid Striped
United States
4 months using the app
Edited September 14, 2018

I recommend ShipHero highly.

Shopify + ShipHero is how we run our business and we're delighted with both. The software has the features we need to run and scale our business.

Would give 6 stars if I could. Give ShipHero a try.

Aestheticusa
United States
Over 1 year using the app
February 24, 2022

This app guided us through all our inventory needs and taught us barcoding and organization. It has made fulfillment so much smoother and efficient for us. Mike A was a great help, he was always available for any questions we had!

STRATA
United States
About 1 month using the app
ShipHero replied March 4, 2022

Hello Strata!
Woot for a smoother and more efficient fulfillment process! We're so glad that ShipHero is meeting and exceeding your expectations. We also really appreciate the time you took to leave us a review. And thank you for giving Mike A. a shout-out. He is a super valuable resource for our clients and for ShipHero! Thank you again.

March 16, 2018

WE LOVE SHIPHERO!!! From order fulfillment to inventory management, could not ask for anything better. The iPad/iPhone integrations make life easy and reduce packer error like nothing else. Great team, great support, couldnt ask for anything more!

Jawzrsizeoffical
United States
5 months using the app
February 5, 2020

ShipHero is the best shipping software to manage your warehouse, hands down. We reviewed a bunch, and these guys personally onboarded us with calls every single day until our entire team was fully trained.

Absolutely love the software and the team!

Hush Blankets
Canada
About 2 months using the app
January 31, 2019

If you want a inventory program that randomly doesn't update your shopify inventory correctly then this is perfect! It also enable you to randomly sell sizes that you do not have in stock ... a great tool for destroying your customer loyalty and retention!

EMMA GO SHOES
Denmark
6 months using the app
ShipHero replied March 7, 2019

Hello Martin! Definitely got off to a confusing start that was not up to our standards either, we're sorry you had the store connection issue. After having worked with you to get your issue resolved and your operations running we see you're in a better place - hooray! Now you've been with us for a few months, let us know if there's anything else we can help with.

April 14, 2020

Ship Hero helps us organize and execute on our our subscription service with ease as well as handle our daily order volumes with precision. Automations are a very handy feature along with many other clever features that will help any growing Shopify site succeed.

To Øl
Denmark
About 2 months using the app
May 25, 2016

It is a very good app and excellent customer service. Efficient of stock management and dispatch now. A few website dispatch channels are linked together. Personally design for my company structure dispatch system. Very happy with this app. Wish this app become better and better in future.

All My Love Fashion
United Kingdom
12 months using the app
February 18, 2022

We use the software to organize and manage our warehouse/inventory with barcoded locations and products. The Software is very efficient to use on our iPads and desktop ship stations.It has been a great experience overall with mike being our on-boarding contact he was a pleasure to work with.

316collection
United States
About 1 month using the app
ShipHero replied March 4, 2022

Hello 316collection!
Thank you so much for taking a minute to leave us such a positive review. We're so glad that you're finding the software so easy to work with and that it's making your team more efficient. And we agree that Mike is pretty awesome! Thank you again!

April 9, 2019

I reached out to shiphero to request a new field in the Automation Rules, to allow us to have a start and stop time and date for offering our customers a free gift with purchase. After contacting a few apps, shiphero was the only one that offered a solution. Now we don't have to manually set this rule!

The Mint Julep Boutique
United States
9 months using the app
ShipHero replied April 9, 2019

Yes! Absolutely happy that addition to the automation options helped - we have a lot more improvements coming which we think you will love. Thank you for the review :)