Reviews (1,254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.
Refine
-
By rating
Great app and even better support! I had an issue that was solved immediately thanks to Nithish from the support team. He was quick, clear, and got everything working without any hassle. Really appreciate the fast and professional help – highly recommended!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Great app and excellent support. Jenifer Joys went out of her way to help us out
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
This App is amazing and absolutely flexible in terms of setting up shipping service. Thank you to Nithish for the great support and setup for our international shipping! Also big thanks to Durkesh for the great setup!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
The ShipX app has been fantastic! Their customer support is incredibly responsive — they walked me through everything I needed and patiently helped clarify all my questions. It's rare to find such attentive and helpful service. Highly recommended!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Perfect app that fullfills all our needs.
We had some struggles with setting up but Vignesh from Logbase helped us out in a very profesional way.
Thanks Vignesh and thanks Logbase
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Perfect app, highly recommended! Lots of options for customizing shipping rates!
Amazing support! They handle any issue live and guide you through the configuration step by step!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Jennifer was very helpful!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
I had set up a meeting and was advised by Jenifer Logbase and Nithish. Their advice and know-how in putting together complex shipping logics was first class and I am infinitely grateful for how well they were able to implement this. I will contact them in the future if I have any further questions. Great consulting and very good know-how.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Durkesh provided fast and professional assistance. He immediately set up a Zoom call to help me configure my requirements, and I found it extremely helpful.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Are we the only one wondering why it isn't possible with ShipX to calculate delivery rules for shopping baskets with added discounts or do we just oversee a simple setting possibility?
