Reviews (1,254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.
Refine
-
By rating
This app is amazing! I wanted to set my shipping rates based on dimensions rather than weight. This app allows me to set various scenarios to ensure my shipping costs are accurate. The customer service is very responsive and helpful! Happy I found this app
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I recently had a Zoom meeting with Jennifer, a member of their team, and I must say, I'm thoroughly impressed by her professionalism. As I was explaining what I wanted, she astutely assessed that I didn't need the app for my requirements. Instead, she generously offered her guidance to show me how to achieve my goals directly within the Shopify app.
This act of selflessness speaks volumes about Jennifer and the team's integrity. Despite the fact that I wouldn't be paying for the app, she went above and beyond to provide assistance. I wholeheartedly recommend them – they're honest, professional, and truly prioritize customer satisfaction
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Customer support is great! Customer support with Deepan was fantastic. I went from going to delete this, to now subscribing. It does everything I need to do with free shipping conditions that Shopify cannot handle natively.
Great app! Works as we need to and provides all the conditional logic we need to accommodate our B2B needs.
Deepan was extremely helpful!
Thank you for helping troubleshoot and solve my issue
Looks like app doesnt work with shopify basic plan.
I had wonderful experience with Bareth. He instructions were very clear and he was patient with me walking me through even 3rd party websites. I was able to complete everything i needed to do and got some tips for the future.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
The agent is kind and she's a big help in setup my shipping rates. Thank you Janani.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
