Reviews (1,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

September 5, 2024

Siva was amazing at helping me fix my shipping issues with Shopify. I would 100% recommend.

Hooked on a Book
Australia
About 21 hours using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 10, 2024

Barath was very helpful and knowledgeable.

angelacres
United States
About 21 hours using the app
Logbase replied July 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 12, 2024

Thanks Janani for all the help and explaining all the features of the app!

Sirena Aquatics
Philippines
About 22 hours using the app
Logbase replied March 14, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

January 31, 2024

Siva was very helpful in answering my questions and walking me through the system!

Mydadssauce
United States
About 22 hours using the app
Logbase replied February 8, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

January 19, 2024

Vinduja has been very helpful in helping set up my shopify store, highly recommend shipeasy.

The Australian Brisket Board™️
Australia
5 days using the app
Logbase replied January 25, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 15, 2023

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

Jayda Koludrovic Art
Australia
8 days using the app
Logbase replied December 18, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

November 27, 2023

Viinduja was very helpful and very patient with me. She was extremely nice. she told me the steps that I needed to take before they could continue to set up my ship easy account and made sure I knew where to go to contact them again to finish setting up my account. Customer service with ship easy is wonderful.

Posh Printing & Creations
United States
3 days using the app
Logbase replied December 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

November 16, 2023

Amazing support. Helped us with all our questions, and doubled checked that everything was working. Super happy with the support and app. Excactly what we wanted to customize the shipping for our needs.

Trønderblomst
Norway
About 2 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

November 3, 2023

Rahul was very helpful indeed, the app seems to work really well, I am very grateful.

Bibelot Nook
United Kingdom
About 13 hours using the app
Logbase replied November 5, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

October 5, 2023

Great communication and explanation of the apps functions and capabilities shown by the team. Made setting up shipping rates easy. Thank you - Jennifer

Blue Water Clothing
United Kingdom
About 3 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.