Reviews (1,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

July 26, 2023

Easy setup and very helpful! Vinduja & Rahul were amazing in helping me setup our account and helped me through the setup and testing process.

soll. the label
Australia
13 minutes using the app
Logbase replied July 27, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 14, 2023

the support team is super helpful. Janani helped me on the set up to make sure it works properly. Nice App!

agnes b Cafe Fleuriste
Hong Kong SAR
2 days using the app
Logbase replied July 15, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 11, 2023

Thank you to Dhana for helping me get the app set up. This fits our needs perfectly for our store and the different sizes of items we carry.

Festive Water
United States
About 3 hours using the app
Logbase replied July 12, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 19, 2023

I cannot stress enough how amazing my experience with Shipeasy's customer support has been. Siva and Rajkumar truly went above and beyond to ensure customer satisfaction. Whenever I've had an issue or a question, their team has been incredibly responsive, knowledgeable, and friendly. Shipeasy's commitment to excellent customer support sets them apart from their competitors. I highly recommend their services to anyone in need of top-notch assistance and a delightful customer experience.

DIESELORINGS
United States
2 days using the app
Logbase replied August 4, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

August 12, 2022

Still testing the app but the support is excellent and the app does what's is supposed to. Thanks Raj!

lumagallerie
United States
8 days using the app
July 12, 2022

Siva is great and made our day by helping us to set up the shipping settings for our business. Great App!

WholeFoodsBox
United Kingdom
20 days using the app
March 27, 2023

Rahul was very helpful and was able to talk me through how to set up my shipping, and the next steps I should take.

Parker Newman | Building Supplies
United Kingdom
4 days using the app
Logbase replied March 28, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

October 20, 2022

Great service! Was helped by Raj, was very on point with everything! Organized all my shipping rates, and made things move a lot smoother!

Dead Bros Clothing
Canada
9 days using the app
Edited July 23, 2022

GREAT customer service! So friendly and patient with any issues I've had. Shared screen shots to show me exactly the changes I needed to make.

Kitcheneez Mixes & More!
United States
About 2 months using the app
Edited November 9, 2021

Great App with a lot of functions and a perfect service, also on the air via zoom. (Siva helped us a lot and made the thing go absolutly perfect)

motorradfreizeit.shop
Germany
1 day using the app