Reviews (1,254)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

August 23, 2023

I really love the support provided by Dhana during the setup of the Shipping Rates-Shipeasy App. He was patient and super helpful. Really spent a lot of time trying to help me get the app to work the way I was asking it to. I would highly recommend this app to anyone looking. It didn't work the way I needed it too, but it will work in many different scenarios.

Zealous Christian Gear
United States
About 14 hours using the app
Logbase replied August 25, 2023

We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.

August 14, 2023

Siva was an amazing help. Would've been a little lost without his help to get everything setup properly. Recommend this application to anyone who is split testing shipping prices because it makes it much easier than dealing with weights.

BLAZE
United States
1 day using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

December 13, 2025

Works great, had an awesome session with Durkesh who helped me setup and get everything working!

Levantine Sunlight
United States
About 12 hours using the app
July 21, 2025

Dich vu hỗ trợ rất tốt và nhiệt tình.

EOD-INFINITEE
United States
About 5 hours using the app
June 12, 2025

Sevice is excellent! Durkesh is the best! Thanks so much.

Light Monster
United Kingdom
About 3 hours using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

June 1, 2025

Siva was very helpful. He understood the issues I was having and immediately came up with the solutions. I highly recommend this app.

House of Shahtoot LTD
United Kingdom
1 day using the app
Logbase replied October 24, 2025

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

December 18, 2024

Vignessh supported me in understanding everything. His support was absolutely awesome.

Apricus Art Collection
United States
3 months using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 6, 2024

Great support received from the team, specifically Durkesh! Thank you :)

ML Performance
United Kingdom
3 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 7, 2024

Durkesh was great help, great app. Having Zoom call help and screen share is a must. So glad that I got Shipeasy. I had tried other apps that did not have the same level of support or Zoom screen share. Thanks so much Shipeasy. I highly recommend!

Toilets Are Us
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 9, 2024

Very helpful zoom chat with Janani, who talked me through how to configure my shipping rates.
Didn't realise you need to be on the Advanced plan or above with Shopify for this shipping app to work!

Friars Gallery
United Kingdom
3 days using the app
Logbase replied September 10, 2024

Thank you for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.