Reviews (1,254)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

Edited September 2, 2024

Vindu thank you very much for your help.

TBG SANDBOX
Australia
25 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 9, 2024

Vignesh did an excellent job at onboarding. Helped dramatically in improving customer experience. Thanks!

Nico Spark
Sweden
About 11 hours using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 9, 2024

I needed help with setup and was able to quickly book a call with Jenifer. She was very good at walking me through the application setup and ensuring I had everything I needed before ending the call.

Very impressed with the customer service, and so far, the app looks like it will enable me to do everything I need.

Woodbender | UK and International
United Kingdom
5 days using the app
Logbase replied July 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 23, 2023

Thank you to the Shipeasy team for making my store setup so easy and seamless. I was having a difficult time figuring it out myself. I booked a Zoom session with Rahul and within half an hour, everything was done! He walked me through set by set! Thank you Rahul!

Grazing Platters in the 6ix
Canada
1 day using the app
Logbase replied November 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

October 9, 2023

Support was very helpful. I spoke with a colleague named Barath and he was able to help with everything immediately, I can only recommend the service and the app.

S-Sport.sk
Hungary
3 days using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

October 5, 2023

Jenifer was very helpful in resolving our issue with specific postcode shipping rates. Good work.

The Farmers Dog UK
United Kingdom
About 4 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

September 19, 2023

Dhana was extremely helpful walking us through how to set the app up. You can set your shipping up exactly how you want to using this app, highly recommend!

Avco Boxes
United States
21 minutes using the app
Logbase replied September 20, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

September 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Riverandrose
United States
About 8 hours using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

June 1, 2023

I absolutely love ship easy, the help offered is over the top amazing, Im so happy i found them to use in my shopify store, i cant recommend highly enough

centerhillprintingco
United States
23 days using the app
Logbase replied June 1, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

May 1, 2023

Rahul is the best, helped us with everything and answered any question we had. Thanks! thanks with completing the setup

Shouk
Ireland
3 days using the app
Logbase replied May 1, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.