Reviews (1,254)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

March 15, 2022

The app is super cool! Siva was the one who walked me through this app. Their customer support is outstanding

Studio by TCS
United Kingdom
About 17 hours using the app
July 18, 2023

Rahul properly explained one of the best customer service I experienced while setting up my shipeasy account.

MAMTA MARBLES
India
2 days using the app
Logbase replied July 19, 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

May 15, 2022

GREAT APP and GREAT TEAM!!! Thank's to Shiva for his help who was pedagogue and response to all my questions.

HB Manga Kissa
Algeria
1 day using the app
March 20, 2023

This is the kind of service level we all dream about but sadly seldom encounter.
BIG thanks to Rahul and team

SPRU Live Spirulina
South Africa
24 minutes using the app
Logbase replied March 20, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

May 22, 2023

Good app and help from support. Highly recommend for everyone need shipping app rate for each type of products

Giftago
Vietnam
About 3 hours using the app
Logbase replied May 22, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

May 10, 2023

Dhana was very helpful! Reviewed the multiple options for adding a dimension based shipping. Would recommend

Window Hardware Direct
United States
39 minutes using the app
Logbase replied May 10, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

March 24, 2023

Rahul & Dheasheel were fantastic, 5* experience. This app really integrated well with my store. Highly recommend

Eden Horticulture Ltd
United Kingdom
21 days using the app
Logbase replied March 24, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

July 28, 2023

This app is so helpful and make our shop more flexible.
Thankyou Vinduja M for your support. Highly recommended.

Everest Appliances
Philippines
About 1 month using the app
Logbase replied July 30, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

April 22, 2022

Great Service, Siva helped me a llot, i just stare at the screen and he resolved all of my problems, it was great

endler.ro
Romania
About 1 hour using the app
November 27, 2022

They are always quick to reply and jump on a Zoom call to walk you through things. Great service and a great app!

Cakers Paradise
Australia
7 months using the app