Reviews (1,254)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

September 19, 2022

Thanks so much - great app and amazing customer service from Janani! Looking forward to using other features in future.

Cupcake Sweeties
New Zealand
About 3 hours using the app
November 30, 2022

Janani was very helpful and she helped me with everything I needed. Things got resolved in a timely manner. Thanks much!

Flowyline EU
United States
1 day using the app
March 28, 2023

Thank you so much, very useful and helpful customer service support, we are all up and running now, thanks Dhanasheelan!

GenteDeMezcalUK
United Kingdom
About 22 hours using the app
Logbase replied March 28, 2023

Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!

September 2, 2022

This app is great, is calculating the shipping rates for my website orders and customer service is very kind and helpful.

Cortindustrial.ro
Romania
4 months using the app
October 17, 2022

Outstanding app and support team! Thanks Rahul and everyone for your constant help/ assistance. Highly recommended to all

Homesorts
New Zealand
4 months using the app
March 3, 2023

Rahul was very helpful in getting our store set up. We encountered an issue and Rahul was quick to respond to our inquiry

Sound Coffee
United States
3 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

July 26, 2022

Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.

The Bathroom Place ®
Australia
About 7 hours using the app
November 22, 2022

Shiva was super helpful and now our deliveries work great exactly as expected. The team at Shipeasy has always been great!

Eat by Alex
Switzerland
4 months using the app
May 2, 2023

Great app, works very well, support from Rahul was spot on, very helpful! I recommend this app over the other postcode apps!

Skatewarehouse.co.uk
United Kingdom
4 months using the app
Logbase replied May 2, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

Edited November 29, 2023

Highly recommend this app for Fulfilments and great support. special thanks to Jenifer Logbase for the guidance and support.

Alli Bhavan
United Kingdom
Over 1 year using the app