Reviews (1,254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.
Refine
-
By rating
Fantastic customer support, it really was. And a great app that does everything we needed to do… Highly recommend.
Great customer service and very affordable app. I'm still in the trial stages but this app will work great for me.
Great customer support, thanks for helping me get started :)
Siva did a wonderful job! Very friendly and skilled!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
An excellent app with all the features you need for shipping, and great customer service. I would highly recommend.
I cannot thank the support team enough the app has saved my store and my shipping issues. Thank you Thank you !!!!
initially a little confusing, but after some awesome support from Raj I'm very happy and the ap is doing what I need
We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience.
At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
Siva was very helpful and professional! He set-up the complete shipping system and was very understanding. Thanks Siva
The support team are fantastic and always there to help. Janani was really helpful and sorted out our problem quickly.
We were trialling the app and had zoom call with Siva at LogBase and got all the answers we needed. Excellent service.
Amazing app and Amazing support, especially Mr. Siva, who provides me a great support and he solved my biggest problem
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
