Reviews (9,876)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

Edited October 23, 2025

Shop is awesome! But seems that traffic has slowed a bit due to past fulfillment issues in my shop. Please feel free to put BEUPFORLIFE.com back in rotation: ) as all issues have been resolved Thank you! #Beupforlife

BEUPFORLIFE.com
United States
Almost 4 years using the app
November 23, 2024

More and more of my customers are finding me on Shop!

Treeline Farms
United States
10 months using the app
Edited August 18, 2025

The Shop app boosts visibility, streamlines checkout with Shop Pay, and makes order tracking easy for customers.

Vigour Med Store - Wholesale Medical Supplies and Equipment
United States
12 months using the app
Edited January 7, 2026

It's fast and efficient. I like how it remembers previous orders.

My Store
United States
Over 1 year using the app
November 16, 2024

It’s good if you need to ship things out and everything my problem is some of these apps you have to download to your website. I still new to the app so I’m still learning things.

PamperMeGlam LLC
United States
Over 2 years using the app
November 14, 2024

it's very easy to checkout for my customers

Dealz Dive Online Store
United States
10 days using the app
Edited November 15, 2024

Its an xtra chanelmtonoffer my products. it been an added value to my e-commerce

Dream Team Collectibles
United States
6 months using the app
November 11, 2024

Very easy to use with seamless syncing and product updates. Love it!

TEE-PEE Surf
Australia
8 months using the app
November 8, 2024

Stopped accepting payment and support has been shockingly incompetent. No explanation, no support whatsoever.
Now considering alternatives to Shopify.

Linguascope
United Kingdom
Over 1 year using the app
November 7, 2024

Love the shop app and really pleased with sales that come through on it.
Love how you can shop in just a few clicks!

Lovely Button Ups
United Kingdom
Over 2 years using the app