Reviews (9,919)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with seamless integration and a clean, intuitive interface. Many report higher conversion rates and more orders, calling it a strong extra sales channel that drives low-effort traffic and discovery. Shop Pay’s fast, trusted checkout and centralized order tracking are highly valued, along with simple tools for managing products, posts, and performance-based campaigns.

June 22, 2023

Excellent App for sales, must have in your online store!!

The Collection Perfumes
United States
About 1 year using the app
June 23, 2023

great addition to the platform, i think it will great for our store longterm. I am excited to see how the Shop cash offers work.

Viking Goods Company
United States
Almost 2 years using the app
June 26, 2023

As a business owner - This app is awesome and smooth sailing for my business. I am able to link collections and make custom changes all in one app.

As a retailer - this app just does it all I can purchase, track and contact all with the click of one button.

Highly recommend.

The Hijab Outlet
Australia
Almost 2 years using the app
June 26, 2023

So far so good, I like the ease of shop. Custom storefront next and will be sharing this with many shopify friends.

DRAGON HOLLYWOOD
United States
9 months using the app
June 27, 2023

Great app and has brought in repeat customers for us. Looks really professional and easy for customers to use.

The Plant Boys
Australia
9 months using the app
June 28, 2023

Hard to tell if people are using the pay over time feature or paying normally. Also what is the difference between shop pay and shop app?

Bongo Java Roasting Co.
United States
23 days using the app
Shopify replied August 18, 2023

Hi, there. Thanks for getting in touch!

To view orders made using Shop Pay Installments, you can follow the steps listed here: https://shopify.link/RWp4.

The difference between the two are: Shop Pay is an accelerated checkout that lets customers save their email address, credit card, and shipping and billing information. You can check out our help center resource for more information: https://shopify.link/kGdL.

The Shop App is a shopping destination and delivery tracking app that's available to customers on iOS and Android. Customers can use the Shop app to track packages, discover new stores and products, make purchases using Shop Pay, and engage with brands. Check out this link for more insight: https://shopify.link/vyar.

If you have additional questions or need help navigating the app, you can connect with our support team via the Shopify Help Center for assistance: https://shopify.link/vRnL. -Victoria, Shopify Support.

June 29, 2023

A must-have for all businesses, Easy to set up and has been producing results for us without much maintenance.

TAI JEWELRY
United States
20 days using the app
July 12, 2023

Shop is a brilliant Sales Channel for upcoming & existing Shopify stores. The integration as well as processes created by Shopify are smooth! Highly recommended!

Watch Connection
Canada
5 months using the app
July 16, 2023

We don't even have the app set up - ours products were supposed to be sold only for subscribed customers - yet, open public managed to place orders through it -thoughts??

Nutrience NZ
New Zealand
11 days using the app
Shopify replied August 16, 2023

Hey there, thanks for taking the time to write a review. We will need to take a further look into your online store set up to advise further. With that being said, you can get in touch with our live support by logging into your online store using the Contact Us page: https://shopify.link/J1kv. -Ollie, Shop Support

July 26, 2023

Gives customers another way to shop and pay, which they appreciate. Seemless integration. No problems.

Essentially Haitos
United States
Almost 3 years using the app