Reviews (9,729)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

October 9, 2026

Shop is the best! Really makes things easy!

Miss Fluff's Shop
United States
About 4 years using the app
October 9, 2026

I absolutely love this app!! Highly recommend

FREEBRD
United States
About 5 years using the app
October 8, 2026

excellent Loved it

MK WORLD
United States
12 months using the app
October 8, 2026

It creates ease at a whole new level for customers.

Mama's Coffee Co.
United States
10 months using the app
May 18, 2026

I appreciate the creation of the Shop Marketplace, a very powerful tool and secondary shopping destination to the likes of major marketplaces.
Very Strict performance guidelines, but after that's met, most of your products are showcased with no hassle or no suspension issues. That is a relief for merchants, obviously, who are eternally working on their stores. There's no rest as an entrepreneur, and we all relate to this. Thankyou for making it a seamless and united marketplace. Where would i go to learn about further shop customization?

Rivete Advanced Recovery & Mobility
United States
Over 2 years using the app
May 19, 2026

Even if you uninstall the app it will keep featuring your brand and products without having explicitly enabled it. Your store and data remains eligible for marketing campaigns regardless of whether the sales channel is installed in the admin. This is concerning as essentially you lose control of the brand and whole shopping experience offered to customers.

Daitool
Japan
8 days using the app
May 19, 2026

The future of selling for new brands. Hope to see more customization options and unlockable content in the future for advanced users but I appreciate the seamless transfer from Shopify.

House of Aurora
United States
7 months using the app
October 7, 2026

Getting a lot of new customers/traffic!

Alonna's Legging Land
United States
Almost 5 years using the app
Edited October 14, 2026

the shop app is easy to use and love it!
easy to advertise too!! <3

Treehouse On Main
United States
Almost 5 years using the app
October 6, 2026

excellent

Sunshine Diamonds Canada
United Kingdom
3 months using the app