Reviews (9,765)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

May 7, 2026

I am extremely happy with Shop! It has helped to increase my sales while lowering my advertising costs, as well as decreasing my concern for fraudulent orders. Shop has been a game changer for my small business. Thank you to Shopify and Shop!

Sporty Guru
Canada
About 3 years using the app
July 30, 2026

Best App

Topbrands2go
Netherlands
Over 2 years using the app
July 30, 2026

Boosts our sales! Somewhat tricky to set up though.

Chaleureux
United States
Over 3 years using the app
July 30, 2026

Definitely great on ROI! I recommend it to everyone.

thegarageapt
United States
7 months using the app
July 29, 2026

VERY EASY TO UNDERSTAND

Classic Shop
United Kingdom
3 months using the app
July 29, 2026

That’s it’s reliable, sufficient and efficient for online shopping.

Richlyfe Apparel
United States
5 days using the app
May 6, 2026

Easy to maneuver and navigate through. Had my first organic sale from here!! Highly recommend..

Compleat Angler Marine
United States
3 months using the app
May 6, 2026

The Shop app has been a clean and seamless extension of our Shopify store experience. The setup process was straightforward, and the branded storefront presentation gives customers a more polished and mobile-friendly shopping experience. We especially appreciate the integration with Shop Pay and the ability to showcase collections in a visually organized way.

Other merchants should know that the app works best when your branding, product imagery, and collections are already well organized. The Shop app amplifies the overall feel of your brand, so strong visuals and consistent messaging make a noticeable difference. Overall, it’s a valuable channel for improving customer engagement and creating a more refined shopping experience.

KoolMedz Living™
United States
3 months using the app
July 27, 2026

Greatest

Man Made Sheet Music
United States
Almost 2 years using the app
July 27, 2026

Shopify is one of the best at e-commerce. We're learning something new every day. Shopify is helping us sell our brand in a very competitive apparel market.

Doo Dah Apparel
United States
Almost 3 years using the app