Reviews (9,770)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

June 20, 2026

so far it feels good.

SIMDA
New Zealand
7 months using the app
June 21, 2026

Lovely app :-)

Arabella's Couture
United Kingdom
About 2 years using the app
June 21, 2026

great tool, push sales

Bart Kuykens
Belgium
Over 4 years using the app
June 21, 2026

i like it

Wolfy
United Kingdom
3 days using the app
June 21, 2026

very good!

dollmora
United States
4 months using the app
Edited September 4, 2026

goodgood

Drift Vertex
United States
2 months using the app
May 23, 2026

Great additional sales channel for Shopify stores

Shop is a simple and effective way to expand your store's visibility beyond the standard online storefront. Setting up posts is quick, the integration with Shopify is seamless, and it gives your products an extra touchpoint with customers who are already in a buying mindset. For a pet accessories store like mine, it's been a useful complement to Google Shopping and social channels. Recommended for any merchant looking to diversify their reach without extra complexity. GIANFISTORE

GIANFISTORE
Italy
9 months using the app
April 6, 2026

It's free traffic and the conversion rate is very good. It's a great way for customers to find your products and there's lot's of ways they can pay, all taken care of by Shop.

Opal Retail
United Kingdom
About 4 years using the app
August 26, 2026

How many times do I need to eat the cost of an order because Shop Pay autofilled the wrong address. This is a terrible app and having it forcefed down the throats of Shopify users is infuriating. Fuck Shop, Shop Pay and Shopify.

Jackson Hole Buffalo Meat
United States
Over 3 years using the app
June 18, 2026

easy to use

Yak-Raks
United States
3 months using the app