Reviews (9,715)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, integrates seamlessly with their store, and requires little ongoing work. They like the clean, mobile‑friendly interface, strong order tracking, and how it mirrors existing branding and collections. Many report “free” extra traffic and higher conversions, especially via accelerated checkout. Shop posts and campaigns are praised for pay‑per‑sale marketing, and support and the AI assistant are described as helpful.

September 18, 2026

its been great. its a lot to take in at first but after you get the hang of it, it really is a powerful tool

Under The Hood Nation
United States
4 months using the app
September 16, 2026

Using shop has been a positive experience and helps to budget my spending habits

DeezTeezPleez
United States
11 months using the app
September 17, 2026

great UX and simple to use

Urivie
United States
2 months using the app
September 15, 2026

My only concerns updates are not in real time. It takes a while for changes to reflect when redoing the shop store front.

Stylecraft US
United States
9 months using the app
September 12, 2026

Great experience! I enjoyed creating and finishing my Shopify store and learning how to manage my products, branding, and online sales.

Hotbod Nation LLC
United States
2 months using the app
Edited September 16, 2026

So far so good even though i have concerns about my money and how much is automatically going to advertising. The sales is drying up from the first day of about 10, would like to know why and how to fix it.

Big YAAD®Bagged
United States
4 months using the app
September 9, 2026

We love shop app and so do our customers. People like that it tracks their history and is safe to use.

Nature's Syrup Beauty
United States
About 3 years using the app
September 8, 2026

Helps bring in more traffic to view your products.

Faithfully Styled
United States
10 months using the app
June 19, 2026

It's really not that bad, all in all a good experience, I just wish they made they made setting up the pricing and shipping and taxes a bit easier without having to shell out 300+ dollars. Setting up each individual item to account for free shipping on our end is a real hassle, also if you have to publish new changes it can routinely encounter an error and it tells you to reach out to help desk, who is difficult to reach.

Scribble & Slate
United States
7 days using the app
September 2, 2026

SEREIN QUEEN TOOK OFF ONCE WE STARTED GEETING FEATURED ON SHOP LOVED IT

SEREIN QUEEN
United States
3 months using the app