Reviews (4,727)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

November 28, 2020

I used it to send emails. It is very user friendly. I did look at a video about it, but that is because i wasn’t sure what to expect. Good Experience and I would recommend this app. 4 stars and not five? I sent about 31 emails and I have about 3 left before they start charging. Meh...

Bare Strandz
United States
About 13 hours using the app
November 29, 2020

Great app for sending emails to my customers letting them know about promotions and sales. It is easy to create an email from pre designed templates or you can customize your own email.

Vintage Signs Canada
Canada
5 months using the app
November 29, 2020

I used the app to finally utlitize my growing email list, I've had problems in the past trying mail chimp and gsuite, i'm glad there was something easy to use. I got a sale within 5 hours of the simple email, the templates were easy to use. Please offer email addresses linked to my domain without google, trying to access google messes up on my shared computer due to kids who use it for school.

Silver Bramble Jewelry
United States
About 7 hours using the app
Edited March 6, 2023

This app is the worst, everytime you want to backtrack correct a word add A WORD, THE APP SHOTS DOWN. So I uninstalled it again. Even if you offer it for free it should work and should not cause FRUSTRATION which it does. The beautiful templates do you no good if you can't use them.
Thank you so much for making this app available to all. As a one-person business empire owner, I find this app incredibly time-saving, because it makes me confident I am sending out professional-looking (not pieced together) ad campaigns/ news/offers.
1/27/2023
I keep having problems with your app, I uninstalled it and re installed it. It did not fix the problem. here is the error I am encountering: When I am writing anything into the text boxes I get that screen.
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I am hoping you will address this issue soon, because I really love this app otherwise. This has not changed.

Lexi Butler Designs
United States
Over 2 years using the app
November 30, 2020

It is an amazing app for email marketing, thanks to shopify for introducing such apps from time to time.

Flitit
United Arab Emirates
7 months using the app
November 30, 2020

This app seemed promising but right now it is too basic, too slow, and it lacks flexibility. Not recommended.

infograpify
United States
5 months using the app
Shopify replied December 7, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

Edited November 30, 2020

It was super easy except we did a free gift with every order and that was not an option in your choices. But overall very simple and a nice canvas.

Benitez by Baylen Levine
United States
About 10 hours using the app
December 1, 2020

Really amazed by the quality of this application. The editor, which is the most important part, is AWESOME. I tried many Shopify apps for various needs, this one was the best experience for now.

Nada Paris
France
5 days using the app
December 1, 2020

I use this app 3 times a month! It helps me send sale updates and thank you notes! I wish it sent auto emails to new subsribers.

SHOP INA SOL
United States
19 days using the app
Edited December 3, 2020

I sent my first Christmas gift guide email! Amazingto watch the response on the activity report within 5 minutes of sending it !! Thank you for this free app fantastic !!

madamsousouevents
Australia
About 2 months using the app