Reviews (4,696)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

June 1, 2026

great

Desilo
Pakistan
23 days using the app
February 23, 2026

The Shopify messaging app is easy to use and manage. It also tracks the effectiveness of the message for future campaign management.

Unconditional Active
Australia
27 days using the app
July 24, 2026

Super!, intuitive j’adore!!!

Naturencadre
France
About 2 months using the app
February 23, 2026

Not as dynamic for editing as a Klaviyo. Would love ability to preserve colors when in dark mode. HUGE limitation of Shopify Messaging. Analytics are fairly basic, would like to see deeper insights into engagement with emails and SMS.

Cowboys and Astronauts
United States
Over 2 years using the app
July 23, 2026

excepcional app

Liberteca Store
Argentina
About 2 months using the app
June 7, 2026

Das einrichten mit Sidekick, der KI-Assistent von Shopify war es kein Problem, und selbst wenn es Probleme gab wurden sie direckt behoben.

Vielen Dank

Zentroo
Germany
5 months using the app
February 20, 2026

It used to work great...then they stopped actually sending it to my customer list and only to 2000 users. LET ME SEND EMAILS!

Witching Hour Baby
United States
9 months using the app
May 30, 2026

Very Good

SellHots
Australia
About 1 month using the app
May 30, 2026

great app, simple to use and free wow

The Willows Retreat
United Kingdom
About 2 months using the app
February 15, 2026

i am saving so much money switching from other apps to messaging- my open rates have improved dramatically, too- make the switch!

Julie Mollo!
United States
11 months using the app