Reviews (4,698)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.
Refine
-
By rating
I transitioned to Messaging from a paid platform a few months ago and don't feel like I'm missing anything (except saving money!). I can do pretty much anything I could do there but just have to search around a bit for it. This was a no brainer move. Why didn't I do it sooner?
The only drawback is there isn't a great way to clean the subscriber list. It's cumbersome to create new segments to figure this out. I would like to see how many new subscribers I have since I last looked.
If I include a balanced mixture of fun, some good info, and an "oh by the way" sales pitch, I get a return that far exceeds anything else I can do without spending a fortune.
Helt ok app. Oerhört frustrerande dock att Unsubscribe i mail-footern är hårdkodat och går inte att översätta.
RAPIDA Y ELEGANTE
the app suppresses email customers without providing access to looking up reasons a customer is suppressed, extremely frustrating when customers with valid email addresses are not receiving email. I have spent over a day trying to get a quality solution form shopify on how to address this issue. The information is available in SHOPIFY but they do not make it accessible to report on to resolve.
eg. segment of 850 subscribed customers, messaging only sends 775, 75 excluded most bocked but not reason accessible to understand why. We know valid email addresses have been suppressed.
Support was of no use!!
we need a option Marketing → Shopify Messaging → Suppression List with a method to reset a valid customers status.
Better Templates with more creative and catchy choices would be appreciated.
Great for a native app that you don't have to spend extra on. I wish that it had a bit more design capability, but I'm sure that will come in the future. If you are on a shoestring budget, you can't beat it.
A truly professional app that doesn’t get the recognition it deserves. Personally, I rely on it for all my email marketing campaigns, and it has never let me down.
I think expanding the templates library would make the app even better, as the current number of templates is quite limited.
Shopify Messaging has become an essential part of our workflow. The interface is intuitive, segmentation is clear, and attribution makes it easy to see exactly what’s working.
We recently used it to communicate a time-sensitive product update to past customers, and it performed flawlessly—strong open rates, clear delivery, and zero confusion for buyers.
The native Shopify integration, automation options, and clean templates make it ideal for merchants who care about accuracy, trust, and customer experience. Highly recommended.
Custom Liquid section breaks the entire email structure on mobile emails (iOS, Android native email app) there is no way to fix that issue. Content is overflowing from other elements and breaks the entire composition. Its still good for other section you can use but if you want to customise the email you better have different app.