Reviews (4,698)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

December 29, 2025

Custom Liquid section breaks the entire email structure on mobile emails (iOS, Android native email app) there is no way to fix that issue. Content is overflowing from other elements and breaks the entire composition. Its still good for other section you can use but if you want to customise the email you better have different app.

Faylit
Türkiye
7 months using the app
December 27, 2025

So far, so good. No problems at all. I don't even use another email platform for my customers. This allows us to stay in communication. It allows us to segment. It allows us to text Message as well. It's the perfect communication tools to stay in touch. Sent out quick messages and promote products. That's exactly what we need. Thank you, Shopify!

Supa Mega Foods
United States
Almost 5 years using the app
December 26, 2025

送信したメールを日付やセグメントで検索ができないので大変使いにくい

PRISTINE
Japan
10 months using the app
December 26, 2025

love that there is sms marketing through shopify now! Just wish the customer segmentation was more robust...

London Beauty
United States
Over 1 year using the app
December 13, 2025

The User interface and experience is simple and intuitive. Its easy to navigate. I am pleasingly surprised by it. I recommend it! Pop-up sign up forms are good looking and the integrations are smooth. Five stars!

UNDERWARE USA
United States
Over 3 years using the app
December 9, 2025

The tools are easy to use, and if I'm confused that amazing AI helper works wonders, from creating banners, working with seo and suggesting catchy titles. Really upgrading my communications.

GemstoneAlchemy
United States
Almost 5 years using the app
December 6, 2025

This is a pretty good app, but hyperlinking to content should be made easier so one doens't have to use control-K to have the hyperlink bar above the text you are linking.

Lauren Pierce
United States
10 months using the app
December 3, 2025

I wish you had a way to filter better - like "do not send to customers who already received this email". Sometimes the segments overlap. Mad Mimi had this filter, and it made it much easier to work through your different segments and send emails faster.

MakeUpMania.com
United States
About 3 years using the app
December 3, 2025

great app, makes sending easy, segments are great, just wish you could see bounce reasons and deal with those better.

Uncommon Cloth Co
United States
Almost 2 years using the app
December 1, 2025

So far, it is pretty good. Easy to insert discounts, decent analytics. I wish it allowed us to see more information about subscribers, such as sign-ups, bounces, etc.

Aradani Costumes
United States
Almost 4 years using the app