Reviews (4,698)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

November 14, 2025

love it. Its missing the ability to post to social media pages in one step.

Organic Body Shop
Canada
12 months using the app
November 15, 2025

We had what we thought was going to be a good solution for our customer newsletter mass mailing, but it turns out it wasn't up to the job. I found this official Shopify Email app and it is terrific for making our update emails to announce our upcoming product drops. Super easy to use, fully integrated with our store and the admin interface, and free for a shop of our size!

Ars Ænigmæ
United States
5 days using the app
November 11, 2025

The most economical way to send emails for your Shopify store. I was paying over $600 a month with an Email Provider. The cost was climbing every month I added new customers. This app is simple, inexpensive and effective.

Easy Piecy Quilts
United States
Over 3 years using the app
November 8, 2025

Please add:

1. Countdown timer function that can be embedded into email templates for limited-time offers.

Purpose: to visually show urgency (e.g., “Offer ends in 02:15:45”) inside marketing emails.

2. Automatically renewing limited-time discount codes that:

Expire after a set period (e.g., 48 hours).

Automatically generate new codes for ongoing campaigns or future customers.

GutBrush
Lithuania
11 months using the app
November 6, 2025

It's perfect to impulse the sales, show the new items available, create a personal contact to the costumers, handle the different markets and create good experiences. TY.

TENYA
Mexico
Over 2 years using the app
November 5, 2025

It is really simple and easy to use. I recommend using this app for starting entrepreneurs who don't have a large email subscriber list yet. The email templates are very nice.

There are apps that go more in-depth with automations, but this is definitely great for beginners or people who want to send simple emails to their subscribers. Wonderful app!

Smells Like Sugar
United States
6 months using the app
May 29, 2026

Es una app muy fácil e intuitiva. Bastante útil para correos básicos. Tiene lo esencial.

Estilo Radical
Ecuador
9 months using the app
October 30, 2025

I’ve been really impressed with Shopify Sender Integration! Setting everything up was a breeze, and on the sender backend automation functionality really helped with sending emails without any manual action. I did hit a small snag when setting it up, but Support section was helpful. I can’t recommend Sender enough!

AYOO SHOP
United States
Over 4 years using the app
Edited October 28, 2025

Not easy to get right in terms of deliverablity (into spam folders!).
For high open rates, use white background. Create segment with one test address, send for mail merge test, otherwise the merge field will not merge properly and you don't really know for sure that it works.
Duplicate sent email for new draft with final segment.
That will make it work reliably.

Rogue Memory
Switzerland
Over 1 year using the app
October 18, 2025

This is just nice and intuitive for small business owners as my self. Foto Factory recently moved from two other complex platform and this is just an ease to use.

Foto Factory
Denmark
About 1 year using the app