Reviews (4,709)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

February 6, 2026

It is Amazing what can be done - but it is a good thing you have Sidekick - as others are truly mystifying - confusing - etc. Usually fixed in a jiffy, but when it takes 30mins-3hrs - I want to leave and find another platform. Then I look at my website and think what a work of art (created myself) - call it a day and comeback later for more amazement (or punishment) - surprise - I never know which.

Green Roses Echo
New Zealand
5 months using the app
February 3, 2026

This really helps communicate with my clients in an organized way

Healing Leaf Apothecary
United States
Over 2 years using the app
April 23, 2026

EASY AND USER FRIENDLY

Tails & Tweets (PTY) Ltd.
South Africa
5 months using the app
April 23, 2026

Love the ease of the POS app

MGBS
Luxembourg
21 days using the app
April 23, 2026

very simple and user friendly

Orli Massage Candles
United Kingdom
12 months using the app
April 23, 2026

good

ShopMonnrich
United States
About 3 years using the app
June 4, 2026

funktioniert

sinodreams.ch
Switzerland
26 days using the app
January 27, 2026

Once you gain an understanding of its purpose it becomes very useful. In the beginning I did not take the time to learn it and grew frustrated with it.

So far, no issues.

T.OK94
United States
Over 1 year using the app
January 27, 2026

App keeps improving :) and SO Much more affordable that other expensive email software apps.

FarInfraredFashion.com
Canada
Over 2 years using the app
January 26, 2026

Easy to use and being able to schedule emails in advance is super beneficial!!

Euforic Rebel
United States
4 months using the app