Reviews (4,709)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

April 20, 2026

Great!

the retro gift
United States
7 months using the app
January 3, 2026

Cheaper than Klayvio, easy to use.

Berlin Skin
United States
Over 5 years using the app
January 4, 2026

Great! I should've been using this instead of MailChimp. This is too easy and now my customers will be hearing from us much more often.

Big Deal Oatmeal
United States
About 2 years using the app
January 2, 2026

I left Klaviyo and am extremely pleased. Shopify Messaging is easier to use and all of my data is in one place. Thank you!

Old Time Farm
United States
Over 2 years using the app
January 2, 2026

The integrated messaging app is by far better than other apps I have used. Analytics seems to be more honest (from what I can tell) versus other apps too.

Grip-Tec™ Composites
United States
Almost 3 years using the app
April 18, 2026

its really good and apraciable

Bachat Hub
Pakistan
6 months using the app
December 19, 2025

It creates risks for your email domains. Bounce rate from what? error or fraudulent email addresses and delivery notification emails? CHECK THE E-MAIL FIRST!

Office Max
Romania
Over 1 year using the app
July 1, 2026

www.topbrands2go.com has a very good feedback on this App

Topbrands2go
Netherlands
Over 2 years using the app
December 5, 2025

The app was fantastic, easy to use, simple, and allowed us to fix a few problems before we sent the email. Love it!

Thank you Shopify for providing this app.

Soleus Running
United States
About 2 months using the app
December 2, 2025

Love this, they make it easy to understand and to create automations. I love the different ones you can create

Inherited Soil
United States
Over 1 year using the app