Reviews (4,709)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

November 26, 2025

Mostly easy to use, I learn more as I do more campaigns

A Touch of Italy Online
New Zealand
Almost 3 years using the app
November 22, 2025

It's not working for me, i have sent serval test

Village Education
United Kingdom
Over 2 years using the app
November 22, 2025

Slow, and you have mowed the sidebars which is terrible annoying !

KKWine
Denmark
Over 5 years using the app
November 18, 2025

The editing options are a little limiting and the designs are very basic.

Die Küche Boutique
Mexico
Over 4 years using the app
November 14, 2025

Easy to use. Time Saver. Automatically pick latest products and different chosen criteria.

MadHug - Beauty Store
New Zealand
About 4 years using the app
November 11, 2025

It's a great option that works inside of Shopify. It does have a learning curve.

Advantage Goalkeeping
United States
Over 3 years using the app
November 9, 2025

it works great, wish I could figure out how to configure some other things but that's more of a me problem than an app problem.

Collage Soup
United States
About 1 year using the app
November 1, 2025

Email marketing was very complicated with Klayvio. The direct integration with Shopify has made my life so much easier.

Invite Me
Australia
6 months using the app
October 29, 2025

It is very easy to use. It basically gives step by steps guides especially with automations. it makes creating emails very simple. I recommend this to everyone.

DISTANT
United States
4 months using the app
October 25, 2025

I am please with the Shopify Email App, just needs a slight discount for accounts that has collected a large number of emails lol

tricitywholesale.com
United States
Over 2 years using the app