Reviews (4,709)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

October 23, 2025

Easy to use and customize. Love how it grabs the visual assets and links automatically.

CMH Publishing
United States
About 1 year using the app
October 22, 2025

PLEASE ADD THE OPTION TO SEE TO WHICH SEGMENT YOU SENT THE CAMPAIGN!
It is impossible to see that unless you duplicate every single campaign and open it.
It is really dumb not having that, even when you click on the campaign - NO SENSE!

Luxurier
United Kingdom
About 3 years using the app
October 17, 2025

Straight forward and easy to use. Definitely effective in generating additional revenue!

Buck City Breaks
United States
Almost 4 years using the app
October 16, 2025

I like it. It's easy for me. I am not very tech savvy, so that says a lot.

Purl & Anchor
United States
7 months using the app
October 12, 2025

Previously was set up on Klaviyo for my emails which yes offers lots of features but they were over kill for me, this is so much cheaper and works just aswell

BANG & STRIKE
United Kingdom
Over 3 years using the app
October 10, 2025

this is a user friendly app and i have been able to create my own emails~worth the effort~

Enchanted Gardens Soapery
United States
Over 1 year using the app
October 10, 2025

Shopify Email is very useful and easy to use. The cost is also much lower compared to other email marketing services, making it a great value for small businesses.

Instagem
United States
Over 4 years using the app
October 8, 2025

Makes Shopify experience much easier than you can ever think.
From templates to customisation, everything just flows smoothly.
The app is user-friendly, you do not need to be a geek to walk through it.
Definitely a MUST-HAVE app!

Urbané
Mauritius
9 days using the app
October 8, 2025

Just looks a little confusing at first but it goes really easy once you get started thank you

MAISONMOJO
United States
29 days using the app
October 7, 2025

Super easy to use! Lots of features to keep customers engaged with your website. Recommend!

Feed2U
New Zealand
Almost 3 years using the app