Reviews (4,717)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

August 3, 2025

seems to be doing what its supposed to so far, 100% open

Deadstock
United States
4 days using the app
August 1, 2025

App is opening in Canadian Dollars, and I cannot change it in the app to USD.

Created Collections LLC
United States
Almost 5 years using the app
August 1, 2025

Integrates so well with shopify, how could you go to a 3rd party app? Very underrated

Laurie Yapp Home
Canada
Over 2 years using the app
August 1, 2025

I've never used another email system before but Shopify Email has made it REALLY easy for me to take the plunge and just get started with my marketing. Great templates and pretty dang intuitive to use.

MW Soapworks
United States
About 3 years using the app
July 28, 2025

easy to use, flexible and works. thanks dudes/dudettes!

Foragers.Love
United Kingdom
Over 1 year using the app
July 25, 2025

Easy to use and very effective. The support team is quick and helpful. It’s made managing everything so much easier. Highly recommended!

Sanober Azfar
United States
11 months using the app
July 16, 2025

I am so glad that you have improved this as I really struggled to use Klayvio (and resented paying so much to them) - this is working so well! THANK YOU!

Boopino
New Zealand
Almost 4 years using the app
July 15, 2025

Simple and easy to use. I love the ability to incorporate my brand colors!

ZENI BEAUTY
United States
Almost 4 years using the app
July 9, 2025

Left expensive Klaviyo for this one and getting great results while saving cash!

iOgrapher
United States
5 days using the app
July 4, 2025

i was dying on mailchimp which capped my contact list and decided to switch to brevo. they threw another loop at me when they cap monthly email sends...

only to find out that shopify has had a solution all this time. FOR FREE.

Can't recommend it more.

DrawnBy:
Singapore
5 months using the app