Reviews (4,717)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

May 21, 2025

Easy to use. Lot's of features. Great prompts explaining what to do.

Culleoka Company LLC
United States
Over 4 years using the app
May 19, 2025

Easy to set up, great functionality and good reporting.
Seems to have delivered well which is another bonus.

Half A Lemon
United Kingdom
Over 3 years using the app
May 7, 2025

so far I like it and would love to see how far it can take me with my brand in terms of customer growth and retention. All features are great and functional.

Nuya's Essence Zanzibar
Tanzania
Over 4 years using the app
April 26, 2025

So far great app, super user friendly with great tracking metrics!

FOM 9 Designs
United States
About 2 years using the app
April 13, 2025

EASY TO USE HAS USEFUL TEMPLATES

True Authentic Apparel
United States
5 months using the app
April 10, 2025

So easy to use! I've used big CRMs like Salesforce and this email marketing system is great! Keep it up!

The Putter Shop
United States
11 months using the app
April 1, 2025

It is a great app, easy to use. I've used paid apps before that don't make it as easy as Shopify Email does.

Peonies & Parasols Children's Boutique
United States
Almost 2 years using the app
March 31, 2025

So far so good. I like how simple it is and very reasonable priced.

Kota Botanics ™
United States
About 2 months using the app
March 19, 2025

So far so good. Easy to use, and for my needs I don't have to buy another subscription for email campaigns.

Bowman & Butcher
United States
5 months using the app
March 5, 2025

Easy to use a good simple editing interface and enough detail in the dashboard.

jojo bloom
Australia
Over 3 years using the app