Reviews (4,717)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

February 25, 2025

Made the switch from Mailchimp over to Shopify Email.... I only send a couple emails a month and its saving me HUNDREDS.

Salt and Paper
Canada
Over 2 years using the app
February 23, 2025

This app is great and easy to use. I used to use mailchimp but I reached too many contacts and was going to start having to pay $60 a month! Shopify email is free and perfect for my business.

Hey Thanks Herbal Co.
United States
Almost 2 years using the app
February 12, 2025

Found it easy to use, and easy to navigate and the features and customisation helped when creating campaigns etc

Perehana
New Zealand
About 1 year using the app
February 7, 2025

I recently moved my store from another platform, and the Shopify email app is the best for creating email templates.

Rug Resources
United States
2 months using the app
February 5, 2025

easy to navigate for someone who doesn't really understand how to build a website

LiviRae Lingerie
United States
Over 1 year using the app
February 4, 2025

We went with more elaborate and expensive apps and discovered that shopify email is easier to use and just as good for our start-up needs!

Smarty Vets
United States
7 months using the app
January 30, 2025

easy to use and helpful to figure out clean simple templates without too much design related needs

Home and Earth
United States
About 1 year using the app
January 29, 2025

it's working out good for us so far, it has increased sales

Queen Nails & Beauty Supplies
United States
Over 1 year using the app
January 29, 2025

The platform's user-friendliness enabled the creation and scheduling of a Valentine's Day email campaign within five minutes !! I highly recommend you give them a try.

JUST-JEN BOUTIQUE
United States
Almost 2 years using the app
January 27, 2025

I experimented with a very well known email app and gave up in
frustration. This is a breath of fresh air - simple, straightforward and integrates really well with my small Shopify store. I'm a fan.

Smelly Men
United Kingdom
6 months using the app