Reviews (4,716)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

October 17, 2024

Very satisfied wish it was more practical for iPad use

The Art shop
United States
10 months using the app
October 16, 2024

Not as good as Klaviyo, but getting better. And being that it is included in Shopify subscription that helps out a lot.

Now Found
United States
About 2 years using the app
October 9, 2024

Easy to use and free plan has a lot of features.

Astro Elites
United States
30 days using the app
October 8, 2024

I don't understand how someone can give this app 1 star. It's so easy to use, plus, there are templates for you to use as a guide. Thank you Shopify for providing this resource for us.

Cocoa Flowers
United States
Over 3 years using the app
October 3, 2024

Shopify email is AMAZING! The ability to put together flows, automations, and emails is EASY! Super user friendly, especially for those starting out with emails and analytics! 10/10!

Cactus Rose Boutique, LLC
United States
7 days using the app
October 1, 2024

Its user friendly, you have different templates that you can use or you can create your own.

ChicQute
United States
Almost 4 years using the app
October 2, 2024

The Shopify Email app is great and i believe was made for stores like mine that is still growing and don't have enough to pay for other paid platforms.

Ral Gifts and Hampers
Nigeria
Almost 3 years using the app
September 27, 2024

Pretty easy to use. Watched one youtube video on it and learned how to do it quickly.

The Conservatory
United States
10 months using the app
September 21, 2024

Being new to e-commerce, the very thought of dealing with email made me anxious, but this is wonderful! The automation and templates are perfect.

Gees512Tees
United States
23 days using the app
September 16, 2024

Thank you Shopify for providing us this option. Other email apps are so costly, not affordable for small businesses.

samawa perfumes
United Arab Emirates
Almost 3 years using the app