Reviews (4,713)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

August 7, 2024

I love the Shopify email app - it’s very user friendly. The templates are generous and easy to customize.

Bellini Candle Co
United States
Over 1 year using the app
August 3, 2024

customer service amazing any question is answer fast and clear

BELLA LADY
United States
5 months using the app
August 3, 2024

As of right now, i'm still getting used to the app and setting up various processes. I only give it four stars because I'm still learning it. But i would recommend i to another business owner.

Homestead Lavender Farm
United States
Over 1 year using the app
August 3, 2024

Easy to use, intuitive and bug-free. I love it so far.

ダニエルのワインクラブ
Japan
Over 1 year using the app
August 1, 2024

Het werkt is simpel heb nu de eerste mail gestuurd.
Het doet wat het moet doen

Ricard Pictogram stickers
Netherlands
12 months using the app
July 30, 2024

I am learning but enjoying this platform. Very simply for people who are not as savy with IT.

123 DIET
Australia
About 1 month using the app
July 23, 2024

Simple to use. Basic app for starting on shopify and building your brand. We could see ourselves using it long term because of it's simplicity.

Good Grounds Coffee Co.
United States
2 months using the app
June 29, 2024

seems like a good app but it does not send your first 1,000 emails for free, you still have to pay a base price. I find this description very misleading and disappointing.

BioLuxe
Canada
5 months using the app
Shopify replied July 2, 2024

Thank you for your review and feedback. If your store is on the Basic, Shopify, Advanced Shopify, or Shopify Plus plan, then you can send 10,000 emails for free every calendar month with Shopify Email. If you have noticed issues with your billing please email us so we can investigate further https://bit.ly/2AWw5VA. - Clare, Shopify Email

June 2, 2024

Lets me be in control of my Sales. By allowing me to market my customers

Cancun Mexican Grill Williamston
United States
About 1 year using the app
May 31, 2024

It was really easy to lay out my newsletter and send it out. I'm looking forward to using it more!

Nathan (N8) Miers
United States
Over 1 year using the app