Reviews (4,713)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.

May 3, 2024

For a free app, this is simply wonderful. Has all the basic functions that I actually use, finding your way around initially takes only an hour or two.

tresnormale
Canada
6 months using the app
May 1, 2024

Gets the job done. It is not all intuitive, but the more you use it, the better the experience.

Golden Dog Farm LLC
United States
Over 2 years using the app
May 2, 2024

Goat Point
New Zealand
2 months using the app
May 2, 2024

it is allowing a wide range of emails with simple set up

Cherryfurnie
United Arab Emirates
6 days using the app
May 2, 2024

It is quick and easy to use to drop a quick note about a price drop or new item. It has been very easy and rewarding to use.

Great Eastern Sun
United States
Over 1 year using the app
April 27, 2024

Perfect for small stores and makes email sending cheap and easy. Saved me a fortune compared to Klaviyio

Nato Strap Store
United Kingdom
Almost 4 years using the app
April 23, 2024

Good app but I wish I could organize my email contacts much better

Kathy's Delightful Treasures
United States
2 months using the app
April 14, 2024

easy to use wish it had more templates but over all great tool

K'Robsart LLC
United States
Almost 4 years using the app
April 12, 2024

Its good. I definitely wish it had a few more edit options, but overall it’s been really easy to use and free with the Shopify app.

The Mason Bar Company
United States
Over 3 years using the app
April 7, 2024

I have enjoyed using the Shopify Email app. It is easy to navigate and I love the pre-made templates that make for a simple way to personalize your stores brand. Sending emails never felt so good! Thank you Shopify!!

Kish
goditbrands.com

GOD IT BRANDS
United States
Over 1 year using the app