Reviews (4,723)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up and use, with an editor similar to Shopify’s. They like the professional templates, strong Shopify integration, and simple automations for welcome and abandoned cart flows. Many say it replaces tools like Mailchimp, delivers strong open and click rates, and offers reliable deliverability, useful analytics, and good value—especially for small and growing brands using both email and SMS.
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DO not use this app. The features are quite limited so that is a big limitation but to make it a NO GO at all, they have strange guidelines that they do not share with you on when to stop your campaign in the middle of it. They decided to stop my campaign due to "bad metrics". What metrics??? My unsubs rate (of the same list that I used on mailchimp without issues) was 2.5%, which is a little higher but for my niche of baby products not unusual as babies, you know, grow. They apparently decided it was too high even if an open rate of over 37% (industry average 15-25%) and a click through of over 6% (industry average 2,5%). Now, if I want to re-send the campaign, there is no way of re-sending to those that have not yet received it. So they screwed my campaign delivery and there is no way to save it.
Save yourselves time and do not use this. I am back to mailchip.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email delivery. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication, and so we can get your feedback to our developers.
Claire - Shopify
It is simple to use and smoothly connects to the shopify store, wish we could see more detailed info on the reports.
Great addition to the shopify experience.
Easy to use and works a treat.
Love the scheduled email part, you can set up a campaign in your spare time ready to kick in at the time you want.
Well worth downloading.
created promotional emails. Easy to use. Wish i could resend campaigns again. I like how it is so easy to use and now i don't need mailchimp!
First time using emails and this has made it easy for me to understand and send emails to customers. I find that adding and loading images/products easy and it has helped bring attention to my products. I just need to write eye catching captions now and attract those potential buyers too!
Shopify will control your marketing and shut down your email before it is sent to all of your customers. This has happen to me 3 times out of 7 emails sent to the same list. It is very frustrating not having the control over your own list. After finally getting a hold of customer support I was told there is no way to turn off the big brother controls of the email system. Until they get the bugs worked out it's really a crap shoot if it will work.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email delivery.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication, and will be able to pass on feedback to our developers.
Claire - Shopify
Great feature, much nicer than having export my subscribers to mailchimp. Hope to see more automated features like best time for scheduling and the ability to add collection soon.
Have used this app to send out promotional emails. Very easy to use and convenient to create simple email templates.
I love Shopify email! It's so much easier having everything in one place. I really like that the emails are already branded and I can focus on the content. Looking forward to seeing more templates!!
its great. i tried alot of other apps and they were more difficult than this . the price is great and so far so good.
