Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (423)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.

June 18, 2026

A must-have when selling e-books through the platform

Agroideas Colombia
Colombia
4 months using the app
Sky Pilot replied June 24, 2026

Thank you for your kind words! We’re thrilled to hear that you find Sky Pilot essential for selling e-books. Your satisfaction is important to us. If you have any further feedback or suggestions, feel free to share them—we always appreciate hearing from our users.

Best,
The Shop Circle Team

May 1, 2026

Makes perfect sense for us, customer service is always on it!

Fontshelf
United States
10 months using the app
Sky Pilot replied May 4, 2026

Thank you so much for your wonderful feedback! We're thrilled to hear that our app is working perfectly for you and that our customer service team is meeting your expectations. Your support means a lot to us, and we’re here to make sure you continue to have a great experience.

Best,
The Shop Circle Team

March 10, 2026

Ran into a storage issue late last night and I was pleasantly surprised that not only did they respond to my message, but helped with additional storage for my store. I’m a fan for life!

Crickett's Creations
United States
7 months using the app
Sky Pilot replied March 27, 2026

Hi there,

We are so glad we could be there for you when you needed us!

Running into a storage limit late at night can be stressful, so we’re thrilled our team could jump in quickly to get your store back on track. Hearing that we’ve earned a "fan for life" truly makes our day—that’s exactly why we do what we do!

We’re honored to support your business. If you ever need another boost or have a question, don't hesitate to reach out!

Best,
Shop Circle Team

April 29, 2026

very intuitive, easy to operate, nice Shopify integration

Digital Twins
United States
13 days using the app
Sky Pilot replied May 8, 2026

Thank you so much for your positive feedback! We’re thrilled to hear that you find Sky Pilot intuitive and easy to operate, and that it integrates well with Shopify. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any more thoughts or suggestions, feel free to reach out anytime!

Best,
The Shop Circle Team

February 13, 2026

Great Software and User experience. Had great support from the Staff.

The Endurance Club ZA
South Africa
22 days using the app
Sky Pilot replied May 12, 2026

Thank you for your wonderful feedback! We’re thrilled to hear that you enjoy our software and have had a positive experience with our support team. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever need anything in the future, please don’t hesitate to reach out.

Best,
The Shop Circle Team

April 20, 2026

Best customer service!

Lucky Braids
United States
11 months using the app
Sky Pilot replied April 23, 2026

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our customer service. Your feedback means a lot to us, and it motivates our team to continue providing the best support possible. If there’s anything else we can do for you, please don’t hesitate to reach out.

Best,
The Shop Circle Team

February 3, 2026

I am so happy with the customer support of SkyPilot. Prompt, and has always given me a direct solution to my issues. Coulnd't recommend them enough!

Pinay Homeschooler Shop
Ireland
About 6 years using the app
Sky Pilot replied February 18, 2026

Hi there,

Thank you so much for the 5-star review!

We’re thrilled to hear that you’ve had such a consistently positive experience with our support team. We know your time is valuable, so we aim to skip the fluff and provide direct, actionable solutions every time you reach out.

Knowing that you "couldn't recommend us enough" is the best compliment we could receive! We’re proud to be part of your store’s journey.

If you ever need anything else, we’re just a chat away!

Best,
Shop Circle Team

February 3, 2026

Danna was an absolute legend in assisting me with CSS code issues I was having trouble figuring out on my own. I wish more customer service associates were so patient and helpful.

KindWordFundraising
United States
About 5 hours using the app
Sky Pilot replied May 12, 2026

Thank you for your wonderful review! We're thrilled to hear that Danna was able to assist you with your CSS code issues in such a helpful and patient manner. Our team strives to provide exceptional support, and it's great to know Danna made a positive impact. Your feedback means a lot to us, and we appreciate you taking the time to share your experience.

Best,
The Shop Circle Team

January 29, 2026

Really good app for digital downloads. Good customer service, they were very quick to respond to my query.

The Growth Craft
India
4 days using the app
Sky Pilot replied May 12, 2026

Thank you for your fantastic review! We're thrilled to hear that you find Sky Pilot to be a really good app for digital downloads and that our customer service team was able to respond quickly to your inquiry. Your positive feedback means a lot to us, and we’re here to support you anytime!

Best,
The Shop Circle Team

January 29, 2026

I was impressed with Lina's quick response, friendliness and didn't make me feel foolish for asking questions.

Freedom Session Canada
Canada
Almost 7 years using the app
Sky Pilot replied February 18, 2026

Hi there,

Thank you so much for the 5-star review!

We are so happy to hear that Lina made you feel comfortable and supported. At Sky Pilot, we believe there’s no such thing as a "foolish" question—e-commerce can be complex, and we’re here to make it easier, not harder!

I’ll be sure to share your kind words with Lina; she’ll be thrilled to know her friendliness and quick response made such a positive impact on your day.

If any other questions pop up, no matter how small, please don't hesitate to ask!

Best,
Shop Circle Team