Sky Pilot ‑ Digital Downloads
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.
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They were great! They resolved my issue immediately and helped me to set up the download on the confirmation page. Thank you!
Hi there,
Thank you so much for the 5-star review!
We’re thrilled we could help you get everything resolved immediately. Setting up the download right on the order confirmation page is one of the best ways to provide a seamless experience for your customers, so we're glad we could help you get that sorted!
Wishing you many successful downloads ahead. If you need anything else, we’re just a chat away!
Best,
Shop Circle Team
very helpful
Thank you for your positive feedback! We're thrilled to hear that you found Sky Pilot helpful. Your support means a lot to us, and we're here to continue providing you with the best experience possible. If you ever have more feedback or questions, please don't hesitate to reach out.
Best,
The Shop Circle Team
The Customer Service is awesome as they help out quickly and effectively and with ease. Thank you so much!
Hi there,
Thank you for the 5-star review!
"Wonderful and superfast" is exactly what we aim for! We know that in the world of e-commerce, every minute counts, so we’re thrilled to hear our team was able to provide the quick and friendly support you deserve.
We appreciate you choosing Sky Pilot—we're here whenever you need us!
Best,
Shop Circle Team
Excellent customer service - they went above and beyond to help me solve a critical problem!
Hi there,
Thank you so much for the 5-star review!
We know how stressful it can be when a critical problem arises, so we’re thrilled to hear our team was able to step in and go the extra mile to get it resolved for you. Providing that level of support is exactly what we strive for.
We're so glad we could help, and we’re here whenever you need us in the future!
Best,
Shop Circle Team
Very responsive and helpful team, willing to adapt their product to your needs (in our case with heavy back end). Thank you
Hey there,
Thank you so much for the 5-star review and for sharing your experience!
We really enjoyed working with you to adapt our app to your specific back-end requirements. Ensuring that our tools integrate seamlessly—even with complex setups—is something we take great pride in. We're so glad the team could help tailor the experience to fit your needs.
We look forward to supporting your continued growth! If you need anything else as you scale, we’re always here to help.
Best,
Shop Circle Team
These guys really go above and beyond with their customer support. Thank you so much to everyone at Sky Pilot for helping me make my digital product selling experience so great!
Hey there,
Thank you so much for the wonderful shout-out!
We are incredibly happy to hear that our support team could help make your digital product selling experience a success. Going above and beyond for our merchants is what we strive for, and hearing that it made a difference for you truly makes our day!
We’re grateful to have you with us. If you ever need anything else as you continue to grow, the whole team is here for you.
Best,
Shop Circle Team
Amazing support! It is Christmas morning here in Australia! I sent a message expecting to hear back in a few days but no, within minutes I had help from both support and engineering. Thank you team, I am really impressed both with the app and the support and service you provide. Happy Holidays
Hey there,
Happy Holidays! 🎄
Thank you so much for taking a moment of your Christmas morning to leave us such a kind review! We know how important it is to keep things running smoothly, especially during the holidays, so our Support and Engineering teams were more than happy to jump in and help.
We’re thrilled to hear you’re impressed with both the app and our service. It’s merchants like you that make what we do so rewarding!
Wishing you a fantastic and successful New Year in Australia!
Best,
Shop Circle Team
wish i could easily access the products and adding stuff. every time its like a maze.
Hey there,
We’re sorry to hear you’re having trouble accessing products and adding files. We actually reached out via email to help, but didn’t hear back from you.
We’d love the chance to assist and guide you through the process so things feel less confusing. Please either reply to our email or reach out to our support team directly—we’re happy to help and hope we can turn your experience into a 5-star one!
Best,
Shop Circle Team
I've been using this app for years and it's great! The customer service is very good and it serves my purposes. Thank you!
Hey there,
Thank you so much for your kind words!
We’re thrilled to hear you’ve been enjoying the app for years and that our customer service has been helpful. Your support really means a lot to us!
If there’s ever anything more we can do for you, just reach out.
Best,
Shop Circle Team
Really great customer service, Nitesh was extremely helpful and answered any questions I had. 5 stars recommend the app just for customer service alone.
Hey there,
Thank you so much for the 5-star review!
We are thrilled to hear that Nitesh provided such helpful support and answered all your questions. We'll be sure to pass your kind words along to him—he’ll be so happy to know he made such a positive impact on your experience!
It means the world to us that you’d recommend the app for our service alone. If you ever need anything else, Nitesh and the rest of the team are always here to help.
Best,
Shop Circle Team
