Reviews (305)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an intuitive, beginner‑friendly email and SMS tool with strong value for money versus alternatives. They like the flat pricing, generous free plan, and deep Shopify integration with product blocks and pop‑ups. Pre‑made templates and automations for welcome, abandoned cart, and post‑purchase flows help drive sales. Smart segmentation, A/B testing, clear analytics, good deliverability, and fast, proactive support are frequently praised.
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Easy to use. Great customer support. Fully integrated to Shopify. I find it a lot easier and handier than Mailchimp. Thanks, team, keep up the motivation and good work.
For complete beginners like me this was perfect. The chat support was wonderful from Nicolas who not only gave me support but also some friendly advice. Highly recommend!
Hi Egan's Whiskey team 👋
Thank you for your feedback 😊It's been a pleasure walking you through!
All the best with all your upcoming email campaigns 🚀
Kind regards,
Nicolas
I use this app for my newsletters, pop-ups and product recommendations. Using the free version at the moment as still building business but will use paid version in future.
Affordable AND great customer service. Checking in on clients but not overdoing it. Response rate to questions is always timely and helpful. Extremely happy with SmartrMail
Hi Lancaster Home & Holiday team 😊 Thank you so much for your feedback, we're happy to hear that the customer support level was "just right", assisting you through your goals without being "too much". Please feel free to let us know if there is anything else we can help you with in the future. Happy sending! 💌
It's a great app for marketing purposes, it deliverability is off the chats... I've used mailchimp and constantcontact email marketing in the past this is definitely better
We are using SmartrMail for our website pop-up, a few automated messages, and our quarterly newsletter. It has been seamless and easy to use. Everything works great so far!
Thank you KeyMaster Keyboarding team ⌨️ We're glad to hear that you found the app intuitive and user-friendly 😊 Looking forward to sending more emails with you!
Customer Service is Great. Few bugs when setting up templates, and blocking products from product feed could be made easier. Haven't sent any emails yet but looks promising.
Hi Sauce Warehouse team!
Thank you for your feedback.
We're always happy to improve the user interface based on user feedback, so I was wondering if you'd be interested in jumping on a quick call with someone from our team to discuss how blocking products from product feeds could be made easier on your end? It'd also be a great opportunity to catch up on your needs/expectations and how our team can help you with these going forward.
You can find a time that works for you using the link below:
https://calendly.com/smartrmail/demo
Have a great day!
SmartrMail Team
Makes marketing tools available for those not tech savvy. The app is very easy to use and fun. I especially like that we can draft newsletters and set times for them to send.
Very easy to use! Very user friendly templates and easy to set up automations. I highly recommend it, especially for those, like me, that have limited knowledge of html etc :)
Customer service was lightning fast and took care of everything for us. Imported lists and even copied our template. Loving digging into all the super easy features of this app.
Thanks for the review Homie team! Great to hear you're loving SmartrMail :)
