Reviews (305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive, beginner‑friendly email and SMS tool with strong value for money versus alternatives. They like the flat pricing, generous free plan, and deep Shopify integration with product blocks and pop‑ups. Pre‑made templates and automations for welcome, abandoned cart, and post‑purchase flows help drive sales. Smart segmentation, A/B testing, clear analytics, good deliverability, and fast, proactive support are frequently praised.

April 17, 2019

Easier and smoother integration than mailchimp, switched over without any issues. Slightly cheaper too.

Tea Life
Australia
21 days using the app
July 23, 2019

Easy to use interface, excellent support team, stress free mailout application. Great stuff SmartrMail!

ICHPIG
Australia
9 months using the app
SmartrMail replied July 23, 2019

Thanks so much ICHPIG! We really appreciate the kind feedback. - George

March 22, 2020

Easy to use and has made a real difference to our sales and growth.

Highly recommended.

vape2stop.net

vape2stop
United Kingdom
3 months using the app
May 14, 2020

I used this app to help get subscribers. really easy and works without any faults. Simple and was to use

The Mosquito Company
United Kingdom
About 1 month using the app
January 22, 2021

Really good ap, for this price perfect. I use it the most for the newsletter. I recommend it to everyone

Guerilla Choice
Croatia
27 days using the app
December 2, 2022

Highly recommend! Easy to use, they have a free plan, what else can you ask for? One of my favorite apps

Alabama VTG
United States
Over 2 years using the app
SmartrMail replied December 4, 2022

Thank you Alabama VTG team! 🐘 We're glad to hear that SmartrMail is one of your favorite apps 😊 We wish you the best with your email campaigns!

February 13, 2023

The support team is very helpful in troubleshooting issues with popups, automations, coupons, and so on.

orchid-and-pine
United States
22 days using the app
SmartrMail replied February 13, 2023

Hi Orchid and-Pine team 🌼🌲 Always a pleasure! Feel free to let us know if there's anything else we can assist you with 😊

February 1, 2019

Excellent app to reach your customer base. Easy to use and tracking tools are well presented and useful.

MAKENZIE BAILEY
United States
About 1 year using the app
November 30, 2022

Highly recommend! it is great for any small business it has everything needed in 1 platform, 10 out of 10

Aussie Tans
Australia
About 1 year using the app
SmartrMail replied November 30, 2022

Thank you for your feedback Aussie Tans team ☀️ We're glad to hear that you found everything you need in SmartrMail. Looking forward to spreading more Aussie spray tan with you!

December 8, 2013

Great app. Easy setup. BUT, I hope we will get the change to customize the emails a bit more in the future.

Modern Producers
United States
About 24 hours using the app