Reviews (305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive, beginner‑friendly email and SMS tool with strong value for money versus alternatives. They like the flat pricing, generous free plan, and deep Shopify integration with product blocks and pop‑ups. Pre‑made templates and automations for welcome, abandoned cart, and post‑purchase flows help drive sales. Smart segmentation, A/B testing, clear analytics, good deliverability, and fast, proactive support are frequently praised.

July 7, 2022

Fantastic app, really easy to use and integrates well with Shopify. looking forward to testing out it's full potential.

Gillytots Children’s Boutique
United Kingdom
Almost 3 years using the app
SmartrMail replied July 7, 2022

Hi Gillytots team 👧👕👦 Thank you so much for this awesome feedback 🎉
Should you need any help, do not hesitate to contact us anytime you need 😊

October 18, 2022

I used this app on 3 shop, very very intuitive and fast! Easy to use, full automation on cart, welcome mail and other.

Il Grembiulino
Italy
5 months using the app
SmartrMail replied October 18, 2022

Hi Il Grembiulino team 👕 Thank you so much for your feedback! We love to hear that SmartrMail is helping 3 of your stores grow to the next level 😊 We wish you all the best with all your stores!

June 10, 2021

Everything is working smooth. Downloaded to get more sales. So far there has been some profit. Hoping to see more soon.

The Shabby Barn Boutique
United States
Over 1 year using the app
SmartrMail replied June 17, 2021

Thank you so much for your feedback 😊 It's really appreciated! Looking forward to keep emailing with you

October 24, 2021

Easy to set up and use. Love the automations! I haven't taken advantage yet of all it can do, but I will. It's a keeper!

Carolina Linens
United States
9 months using the app
SmartrMail replied October 24, 2021

Hi Carolina Linens team 👋 Thank you for your feedback, we're glad to hear that your first automations were easy to set up. Make sure to let us know if you have any questions coming up 😊

July 24, 2020

Great People. And Exelent Suport

I Love to work with them

Kind People. they helped me with my subscriber, desing etc...

WERBE-WELT.SHOP
Switzerland
21 days using the app
May 4, 2022

I am happy with this app so far, great automation emails and easy to create campaign with multiple templates to choose from.

Portrait My Pet
United Kingdom
About 1 year using the app
SmartrMail replied May 4, 2022

Thank you Portrait My Pet 🐶 We're glad to hear that you like automations and our different premade templates. Make sure to let us know if you have any other questions coming up 😊

November 28, 2019

Perfekt ! ! ich bin sehr zufrieden .- Alles was hier noch fehlt ist noch Deutsche Sprache :)
Ich wünsche das passiert bald .

Gentiuss e.U.
Austria
11 days using the app
August 28, 2019

Really happy we found this app. All round perfect for everything you need. Nicolas has been super helpful & does a great job.

Bitesoft co.
Australia
16 days using the app
SmartrMail replied August 28, 2019

Thank you Luke and Alexis 😊 This really means a lot to our team.

We'll remain available if you have any question or need any help with your automation setup!

June 18, 2020

Thanks a lot for this app. Very easy to use as other reviewers said. On my first newsletter, I got good sales. Thanks again.

www.soosgarden.com
New Zealand
14 days using the app
November 26, 2020

This app has been very helpful to help me grow my new business by building engagement with clients with easy to use templates.

The Sunflower Studio
United States
11 months using the app