Subi Subscriptions & Loyalty
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Reviews (931)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.
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Subi Subscriptions does exactly what it promises: simple, effective subscription functionality that's easy to integrate. The team behind the app is incredibly responsive and open to feature suggestions, often implementing them quickly. A special shoutout to Mason from customer support, who has been fantastic to work with. Highly recommended!
Update: I recently worked with Grace and she helped me out a ton. I was having some issues making our subscription work the way I wanted and she directed me to a better solution that I hadn't considered. Very pleased with the app and the customer service. It's so rare to get genuine support in online settings.
Original: So far, I'm enjoying the app. I'm just in the setup phase right now and it's been pretty simple. Plus, Harry already jumped in and helped me with a few design tweaks. I'm looking forward to using the app and updating my review once we have some subscribers.
Thanks for the kind words! Glad setup’s been smooth and Harry could help out. Can’t wait to hear how it goes with your subscribers! 🚀
We've had a great experience with the Subi Subscriptions App! The interface is user-friendly, making it easy to manage subscription products and track customer activity. The support team has been incredibly responsive and helpful (especially to Pearl) — especially when we needed assistance with removing a user.
Thank you so much for sharing your experience! We’re thrilled to hear that Subi’s intuitive interface is empowering you to easily manage subscriptions and keep track of customer activity — that’s exactly what we strive for! We’re also incredibly proud of our support team, and we’ll make sure Pearl knows her efforts made a difference. 💜 If you ever need more assistance or want to explore even more of Subi’s powerful features, we’re just a click away. Helping you succeed is what we’re all about! 🚀
What a great experience, I couldn't believe as a novice i got this up and running in 15 minutes with a quick chat with customer service to find out I didn't hit save. I always dread getting into new apps as they often have bugs or can be half baked. i am so excited to offer this new subscriotion option to my customers.
Thank you for the wonderful feedback! We’re so glad your setup was smooth and quick! Excited for you to offer subscriptions to your customers, and we're here anytime you need us! 🚀💬
Intuitive and they've thought through all of the features that I didn't know I would need until I was building a contract. Ran into a little glitch and Miles was immediately ready to help via chat and committed to get it worked out asap.
Thanks for sharing your experience! It's great to hear that the app’s design supports you in ways you didn’t even expect — and that our team was quick to jump in when needed. We’re always here to keep things running smoothly! 🚀
Installed with just the free plan for now to understand if it is the right app. So far it seems to tick all the boxes for my needs. Support from Miles was amazing. I had a request that was taken care of extremely quickly. With even more featues on a paid plan, I can imagine it can become a pretty powerful tool. I am pleased with this app and would encourage you to try it for yourself.
Thanks so much for sharing your experience! We're glad to hear it's meeting your needs so far and that Miles could assist so swiftly. Excited for you to explore more of what Subi can do — appreciate the encouragement to others as well! 🚀
This app is exactly what I needed to create a seamless membership program for my customers. The setup process was smooth, and Harry was incredibly helpful throughout, guiding me every step of the way. He even assisted with customizing the app’s color to perfectly match my website’s branding, which was a huge plus. Highly recommend this app for anyone looking to offer memberships with ease and great support!
We chose Subi as the app for us to run hardcopy magazine subscriptions via Shopify. The scheduling option allows us to accept subscriptions for the current Issue up to a specific time before cutting over to the next Issue, this allows us to forecast accurately. The launch was a little hectic, but we were well supported by the Subi support team. We've ticked over to Issue 2, and the team has been able to help us out with a few tweaks, and it's been smooth sailing since. Highly recommend!
I installed this app as it was only a few app that supported Japanese (and wide range of languages). I had a problem editing text to be Japanese as something was showing in English. Dela was there to help me solve a problem swiftly! She shared detail descriptions and screen shots and my problem was solved within a few minutes. I was about to cancel the app before talking to Dela but she was a star to help me out!
Subi has been fantastic so far! I needed an app that could do BOTH product subscriptions and memberships. After reaching out, they allowed my store to try the Membership beta and so far its solved all my problems. Having my subscriptions and memberships all in one place has been a game changer. The UI is clean, organized, and easy to navigate.
The cherry on top has been the excellent customer service. I have gotten swift response times and all problems solved by their team. Special shoutout to one of their support specialists, Miles! Miles was a big help in fixing some weird bugs on my site and did it kindly and quickly. Very impressed!
Try Subi, friends!
