Subi Subscriptions & Loyalty

Subi Subscriptions & Loyalty

Reviews (931)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

November 28, 2024

We recently integrated the Subi Subscriptions App into our Shopify store and we're delighted with the support we received. Melika was incredibly helpful and accommodating throughout the customisation process, ensuring that our widget perfectly matched our brand. We're very happy with how everything turned out! Highly recommend.

My Store
United Kingdom
14 days using the app
November 18, 2024

I've been using Subify for more than 4 months now, and it’s a great app – very intuitive and easy to navigate! It has really streamlined managing subscriptions for our online store. My only minor gripe is the export feature: when I want to export the current list of subscribers, I have to request it, and it arrives by email within 12 hours. However, if I ask for it via customer service chat, it’s sent over within minutes. Big thanks to Mason for his prompt and helpful support! Overall, it’s a solid app with responsive customer service.

Joii Pet Shop
United Kingdom
6 months using the app
November 7, 2024

We had an issue that wasn't working on mobile but the team were able to quickly come in and fix it straight away. Also we have been constantly growing our revenue as this is an easy and straightforward app to use. Highly recommend.

Trackershop
United Kingdom
3 months using the app
October 30, 2024

I downloaded the app today after pulling my hair out trying to get another app to work. I chatted with support and they were kind and helpful. It took me less than 2 hours to set up the subscriptions, test the site for each product and send for fulfilment testing. Quick, simple, streamlined, and my favorite feature...completely straightforward in how to set it up. No crazy loopholes like some other apps.

Thank you so much! This app came recommended and I will pass on the favor or recommending to others who ask me what subscription app to use for shopify.

Thank you Subify. You made my day 10x easier!

Zenergy Drink
United States
About 8 hours using the app
October 28, 2024

We’ve been using this app for a while now, and it has been an absolute game-changer for our website. From the start, it’s clear that the team behind this app knows exactly what businesses need to run a smooth and efficient subscription service.

The installation process was seamless, and setting up our subscription products was intuitive – no headaches or technical issues. What we appreciate the most is the flexibility it offers. Whether it's recurring billing, product swaps, or trial periods, Subify gives us complete control over how we tailor subscriptions to our customers' needs.

The app runs smoothly in the background, and we’ve noticed an immediate impact on customer satisfaction and retention. The customer support team is incredible, too! They are quick to respond and extremely helpful with any customizations or questions. It feels like they truly care about our success, not just providing a service.

If you’re looking for a subscription app that "gets the job done" and offers a great user experience for both your team and your customers, look no further than Subify. We highly recommend it!

Al's Cookie Mixx
United States
3 months using the app
October 4, 2024

I highly recommend this app for any Shopify store looking to add subscriptions. It’s a powerful tool with excellent features, and the ability to allow customers to modify their subscriptions without canceling is a huge win. My business has seen a significant increase in recurring revenue thanks to this app!

Patriot Crew
United States
2 months using the app
Edited June 22, 2025

The customer service is excellent.
I would like to see better options for shipping in the customer subscriptions, currently you cannot add shipping to cart unless you pay the premium fees which are hefty for small business.

WitchScents Organics
Australia
9 months using the app
September 25, 2024

Customer support is responsive. But app is not intuitive and the pricing is not transparent. Be aware that they take a percentage of your sales - it's not just a flat monthly fee.

The Board Couple
United States
20 minutes using the app
September 18, 2024

I am only using the basic functionality right but as a small startup new to the ecommerce world, this has been by far the best experience I have had so far. there support and tutorials are great, and every time i have a question no matter difficulty I am able to chat with a person who will give me real time answer, they even opened my account early on to make sure everything was set up correctly, and before reaching out to them helped me answer questions I had not asked yet. If they provide this level of customer service for a small start up with barley any subscriptions, I can not imagine how great they would be once we have 100s or 1000s, this is probably my favorite app to with, and its all because of their stellar customer service.

Charm & Ember
United States
About 1 month using the app
September 13, 2024

Exceptional customer service from Stella, who went out of her way to answer all my questions before I signed up. The app is easy to use and allows you to create subscriptions for both physical and digital products. Thank you so much!

JUSST
Canada
About 1 hour using the app