Subi Subscriptions & Loyalty
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Reviews (928)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.
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Pearl was very helpful!
Hi Janelle, thanks for the kind words. Pearl stuck with it until everything was working on your side, and I'm glad she could help.
Thanks,
Koorosh, Subi cofounder
they were really helpful and a bonus for helping in the custumization!
Glad to hear the customization came together the way you wanted it, Adriana. Getting that widget dialed in for your store matters, and I'm happy the team could help make it happen.
Thanks,
Koorosh, Subi cofounder
Harry was exceptional at helping me with my customer service request. He followed up and ensured that a solution was found. Thank you!
Glad Harry could help and that he stuck with it until you had a proper solution. That kind of follow-through is exactly what we aim for.
Thanks,
Koorosh
Very reactive and profesional. Thank you for your help :)
Hi Laura, you're very welcome. Quick and professional is how a widget move should go, and I'm glad yours did.
Koorosh, Subi cofounder
Equipe d'aide super réactive et problème résolu rapidement
Thank you, and thank you for seven months with Subi. I'm glad the team got back to you fast and that your 12-month plan is now showing on the box your customers subscribe from.
Koorosh, Subi cofounder
Great customer support! Mason was friendly, helpful, and very quick to respond to my questions. I really appreciate his assistance.
Thank you for this, MingTe. A quick, friendly answer is exactly what I want support at Subi to be, so I'm glad Mason could help.
Koorosh, Subi cofounder
Réponse rapide rt professionnelle de la part de Masson.
Merci beaucoup pour votre écoute et disponibilité
Hi Vincent, thank you for this, and for eleven months with us. A quick answer from someone who listens is exactly what I want support at Subi to be, so I'm glad Mason could help you get your plans reading the way you wanted.
Koorosh, Subi cofounder
Nilou helped me out to code an offer for subscription
Thanks for this. You wanted the offer to look the way you had it in your head, and I'm glad Nilou could code that up and get it live on both bundles.
Koorosh, Subi cofounder
Subi hat mir wunderbar bei der Einrichtung geholfen und alles sehr gut erklärt. Die App ist leicht zu verstehen und lässt sich super anpassen. ✔
Hallo Stefano, vielen Dank für die Bewertung. Beim Widget ging es um ein paar Details, von der Formulierung des Rabatt-Hinweises bis zur Schriftgröße, und ich freue mich, dass Sam das direkt mit Ihnen einrichten konnte. Fast genauso wichtig ist mir, dass dabei auch klar wurde, wie sich die Abos verlängern und was Ihre Kunden im Portal selbst regeln können.
Koorosh, Mitgründer von Subi
Working with Dela was awesome!
Glad to hear Dela took good care of you. Nearly four years on Subi now, and your juice plans look great.
Thanks,
Koorosh, Subi cofounder
