Subi Subscriptions & Loyalty

Subi Subscriptions & Loyalty

Reviews (929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

August 8, 2026

Working with Dela was awesome!

nettysjuicery
United States
Almost 4 years using the app
Subi (formerly Subify) replied September 29, 2026

Glad to hear Dela took good care of you. Nearly four years on Subi now, and your juice plans look great.

Thanks,
Koorosh, Subi cofounder

September 1, 2026

This plugin is fantastic! I’ve had the opportunity to contact the support team several times, especially Aaron, and he has always been incredibly helpful. A huge thank you to him for his patience, professionalism, and excellent support!

Naturopets
France
Almost 2 years using the app
Subi (formerly Subify) replied September 29, 2026

Hi Marie, really appreciate you taking the time to write this. Aaron is a great part of the team and I'm glad he could help each time you reached out.

Thanks,
Koorosh, Subi cofounder

August 4, 2026

Great work

Like Mode
United States
About 15 hours using the app
Subi (formerly Subify) replied September 29, 2026

Glad to hear it, thank you! If you ever need anything as you get set up, we're right here.

Koorosh, Subi cofounder

May 7, 2026

So far, this app has been able to meet most of my needs, and it offers a good variety of features and options. The team is continuously improving and updating the app, and overall the experience has been really positive. Definitely worth trying out.

Also, whenever I ran into issues, I could easily reach out to their team for support. Responses were fairly quick, and most problems were resolved smoothly. Communication has been easy throughout, and the team has been very patient and helpful.

Grin Natural Products
New Zealand
12 months using the app
July 30, 2026

very helpful

NADdirect
United Kingdom
Almost 4 years using the app
Subi (formerly Subify) replied September 29, 2026

Really appreciate the kind words, and nearly four years with Subi says more than any review could. If you ever need anything as NADdirect grows, we're here.

Thanks,
Koorosh, Subi cofounder

May 5, 2026

great app and service. nice to be able to give customers an option to subscribe and save to help boost your website! Wouldn't worry about any problems or bugs, i experienced something and under 5-10min Rick with their customer service had me back good and ready to go all in time for my customer to place their order how they wanted! Thanks Rick and Thanks Subi!!!

Cut Raw Performance
United States
4 months using the app
June 5, 2026

pearl was fab with my problem

Madogs
United Kingdom
3 months using the app
Subi (formerly Subify) replied June 12, 2026

Thanks so much for the five stars. Pearl will be chuffed she could help. Wishing Clwb Madogs a brilliant launch. Thanks, Koorosh, one of Subi's cofounders

June 4, 2026

Fantastic app - very easy to use, and we started receiving subscriptions almost instantly. Support is amazing too! Shout out to Pearl who was exceptionally helpful

SMUG
United Kingdom
5 months using the app
Subi (formerly Subify) replied June 12, 2026

Hi Keli, thank you so much for this, it genuinely made our day. Hearing that you started receiving subscriptions almost instantly after switching Subi on is exactly the outcome we hope for, and we are really happy it worked out that way for SMUG. I am glad Pearl could help you get everything looking right too. Thanks, Koorosh, one of Subi's cofounders.

July 28, 2026

Harry made an amazing job with my issue on my store, fast and perfect job

Moodbox
France
7 months using the app
Subi (formerly Subify) replied July 29, 2026

I'm glad Harry could get that sorted quickly for you, Jessica. Fast and thorough is exactly what we aim for.

Thanks,
Koorosh, Subi cofounder

July 6, 2026

Nice app, easy to use and manage.

AbinoNutra
Hong Kong SAR
4 months using the app
Subi (formerly Subify) replied July 6, 2026

Glad to hear Subi has been easy to manage for your supplement subscriptions. Thanks for the kind words.

Koorosh, Subi cofounder