Subi Subscriptions & Loyalty
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Reviews (929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.
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Nilou is the best support help and Stella
Very good app and customer service, Mason solved my problem in a few minutes!
Le support est toujours très réactif, l'application est hyper facile à prendre en mains.
Hi Marine, Koorosh here, one of Subi's cofounders. Thank you for nearly two years with us, and for taking the time to leave this. Knowing Subi stays easy to work with and that our support is there when you need it means a lot to all of us at Subi. Here's to the next two. Thanks, Koorosh.
Excellent customer service, helpful and knowledgeable.
Pearl was so helpful - highly recommend this app and their customer service is on point!!
We have been using this subscription app for a while it's one of the best ones on Shopify for us. their are a lot of useful features and easy to setup pricing is also great and the response time. : ) will be upgrading to their higher plans as our business grows.
We start now with Subi, it was easy to create our first subscription plans and I am excited how our customers will take it! I had some contact to subi in order to translate all the details to german, rick helped me fast and friendly. Thanks!
One little star less, because there are still some features that I feel are missing, like showing the subscription conditions in an easy and at the same time nice looking way.
We’ve had a great experience with Subí so far. The pricing is very fair, the app works nicely with Shopify subscriptions, and it fits our needs well.
A special thank you to Nilou from support, she has been extremely kind, responsive, and open to following up until everything was fully resolved. Her help made a big difference, and we really appreciated the hands-on support throughout the process.
Overall, very happy with the app and the team behind it. Highly recommended!
The app and process is pretty straight forward & easy to setup. They followed up to see if I needed any help. I wanted to make a change to the default of our "Subscribe" button so I used their chat feature. Dela responded quickly and had the request completed within minutes. Very happy experience so far with all aspects.
I am happy with the help i have recieved. Dela was great at answering all my questions. Unfortunately, the app is not able to automatically send digital downloads each month for my subscription. But Dela was helpful in suggesting other email automation apps that could tie into the subscription to do this for me.
