Subi Subscriptions & Loyalty

Subi Subscriptions & Loyalty

Reviews (928)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

July 8, 2026

Mason was super helpful showing me how to get the data I needed.

Lifeplan Products Ltd
United Kingdom
About 2 years using the app
Subi (formerly Subify) replied September 29, 2026

Glad Mason could help you find what you needed. Thanks for sticking with Subi for two years.

Koorosh, Subi cofounder

May 27, 2026

This app works perfectly well for e-commerce if you would like to have recurring orders from customers under subscription plan. It is easy to navigate, user friendly. Their support team (Ms Nilou) has been very helpful in recommendations. Honestly, you need to try it.

Peuriste
Singapore
Almost 2 years using the app
July 2, 2026

The team helped us resolve a configuration issue. They were always responsive, never stopped following up, and were consistently attentive and friendly throughout the process.

Pepnow
United States
About 2 months using the app
Subi (formerly Subify) replied July 2, 2026

Really glad the team could get that configuration sorted for you, and that they stuck with it until it was right. Seeing your subscriptions live on the site now is great.

Thanks,
Koorosh, Subi cofounder

July 2, 2026

I actually use this app for my monthly subscriptions and my loyalty program. I am a small business and find that this helps a lot. I needed help and Nilou was very helpful with getting me back up and running. All the team members I've dealt with have been very nice and helpful ! Thank you for having a great app ! Thank you so much for your help too !! Super fast and got it done ! - Christina

Christina Loves Planning
United States
5 months using the app
Subi (formerly Subify) replied July 2, 2026

Hi Christina, really glad Subi is pulling double duty for you on subscriptions and your loyalty program. I'm glad Nilou could help get things sorted quickly.

Thanks,
Koorosh, Subi cofounder

July 1, 2026

Harry was very helpful in helping me with my questions.

Wild Sage Wellness
United States
8 months using the app
Subi (formerly Subify) replied July 1, 2026

Really glad Harry could help you out. Your magnesium creams look great, and it's good to see subscriptions working well for your customers.

Thanks,
Koorosh

June 30, 2026

Nilou fixed the problem very quickly, thank you for your help!

Australian Age of Dinosaurs Museum Shop
Australia
About 3 hours using the app
Subi (formerly Subify) replied June 30, 2026

Glad Nilou could help you get sorted so quickly. Welcome to Subi, and good luck with the Museum Shop.

Koorosh

June 30, 2026

Great company to deal with, their hands on support is not something we are use to. We have been using it for a few months now and its been a great addition to add.

British Grocery
United Kingdom
7 months using the app
Edited August 30, 2026

Aaron was fantastic support answering my questions and gave easy to follow, clear instructions for what I needed help with. Really appreciate his knowledge and friendly demeanor. Really felt heard. Thank you.

Pet Deli Dog Food
New Zealand
Over 1 year using the app
Subi (formerly Subify) replied June 27, 2026

Hi Denis, glad the team could help with your subscription setup. A year in with Pet Deli running smoothly is great to see.

Thanks,
Koorosh

October 16, 2026

Harrys the man

Birchtree Goats Milk Soap
United Kingdom
Over 1 year using the app
Subi (formerly Subify) replied October 18, 2026

Hi Luke, no argument here. Harry had your Build a Soap Box sorted the same evening you wrote in.

Koorosh, Subi cofounder

October 13, 2026

I got all my questions answered quickly!

Aroma Retail
United States
About 2 years using the app
Subi (formerly Subify) replied October 14, 2026

Hi Kaylee, I'm glad all your questions got quick answers. Thank you for saying so.

Koorosh, Subi cofounder