Subi Subscriptions & Loyalty

Subi Subscriptions & Loyalty

Reviews (928)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

September 14, 2026

I would like to sincerely thank Jasmin from Subi Subscriptions for her outstanding support and professionalism. She guided me step by step in creating the right subscription plans for my different products and provided clear, helpful advice throughout the entire process. Thanks to her expertise and assistance, I started receiving multiple subscriptions from day one after implementing the plans. Her support made the whole setup much easier and more effective. I highly recommend the Subi Subscriptions team to any Shopify merchant looking to grow recurring sales and subscriptions!

Mixalya
Canada
6 months using the app
Subi (formerly Subify) replied September 29, 2026

Hi Raymond, thank you for this. Getting a subscription option onto every one of your variants took a few rounds to get right, and I'm glad Jasmin could help you land it. The part I like most is that the subscriptions started coming in straight after.

Koorosh, Subi cofounder

August 10, 2026

Customer service from Sam was excellent, very helpful!

Doohickle Designs
United States
Over 1 year using the app
Subi (formerly Subify) replied September 29, 2026

Glad to hear Sam could help. Over a year in and your subscription box is looking great.

Thanks,
Koorosh, Subi cofounder

August 7, 2026

Aaron and Stella went above and beyond to help me get things set up with my account. Quick responses and very knowledgeable. Highly recommend this app and team!

Sudz Cauldron
United States
Almost 2 years using the app
Subi (formerly Subify) replied September 29, 2026

Great to hear Aaron and Stella helped you get everything set up, and that responses were quick. Almost two years in, seeing that kind of experience still holds up means a lot.

Thanks for the recommendation.

Koorosh, Subi cofounder

July 29, 2026

Thanks for the wonderful support from the whole team. Thanks Harry!

GOATED GOLF
United States
Over 1 year using the app
Subi (formerly Subify) replied July 29, 2026

Really glad Harry and the team have been taking good care of you, and that the support experience has matched what you're building over at GOATED GOLF. Thanks for sticking with Subi.

Koorosh, Subi cofounder

July 21, 2026

Super Support von SAM erhalten.
Danke viel Mal

Frag-Maria
Switzerland
2 months using the app
Subi (formerly Subify) replied July 23, 2026

Hi Daniel, I'm glad Sam could help get everything sorted for you so quickly.

Thanks for taking the time to leave this review.

Koorosh, Subi cofounder

July 20, 2026

Harry was very helpful with my enquiry and resolved my enquiry very quickly

olitory
United Kingdom
10 months using the app
Subi (formerly Subify) replied September 29, 2026

Hi Tim, glad Harry could help and that it was sorted quickly.

Thanks for taking the time to leave a review.

Koorosh, Subi cofounder

July 16, 2026

Pearl is prompt and professional! Excellent service overall.

PerioVive
United States
Almost 2 years using the app
July 13, 2026

Subi has helped us increase our revenue with subscriptions. Customer support has been great. Shoutout to Aaron

Synchronicity Health
United States
About 2 years using the app
Subi (formerly Subify) replied July 14, 2026

Great to hear subscriptions are driving real revenue growth for Synchronicity Health. Glad Aaron was able to take good care of you.

Thanks,
Koorosh, Subi cofounder

July 11, 2026

Customer service Dela was very helpful!

Human Grade
Hong Kong SAR
2 months using the app
Subi (formerly Subify) replied July 11, 2026

Really glad Dela could help you get things set up. Thanks for the kind words and for choosing Subi for Human Grade.

Koorosh, Subi cofounder

July 10, 2026

Great app and Harry was so helpful when I was having difficulty creating a customization!

Market Mama
United States
Over 1 year using the app
Subi (formerly Subify) replied September 29, 2026

Really glad Harry could help get the widget looking right on your store, Haley. Thanks for taking the time to share this.

Koorosh, Subi cofounder