Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

December 14, 2015

We use this for our "preferred customer membership" program for our nutritional supplement. It handles a lot of the stuff that Shopify struggles with, and has the flexibility of payments frequency, pausing subscriptions, changing billing dates that our customers want.

Having tried other subscription apps on Shopify, this is by far the most accomplished, developed and well support application of them all.

Try this one first!

Leangreens
United Kingdom
8 months using the app
December 16, 2015

Recharge has been SUPER easy to install and use. In face, it was so easy that we thought we were doing something wrong. Within a month, we have sold 300 new subscriptions, and every customer has been happy with the process. The best part is that the customer service has been not only helpful, but also prompt and personable. I'd highly recommend Recharge if you are lazy and want everything to just work right out of the gate.

Violent Little Machine Shop
United States
26 days using the app
Edited December 18, 2015

We love this app! This app works exactly as described and seamlessly integrates into our system. So refreshing after trying other apps that just don't work as they're advertised. Our customers love Recharge & our staff would highly recommend it.

Fluidnutrition
United States
About 2 months using the app
Edited December 22, 2015

Very good customer service. Rob gave me a solution for something Shopify support was unable to solve. So I am very satisfied. Regards.

Wombat Tv
France
7 months using the app
Edited March 7, 2018

This product has really improved to what I would call best-of-breed for Shopify Apps. The subscription app supports programs where the user can decide frequency and charge dates while also supporting fixed date / fixed interval programs if you want to run a subscription box or similar program; they're not mutually exclusive either so you can operate both business models at once. The price is super friendly compared to other apps on the market but what I love about ReCharge is how responsive they are. Example: We created a stage environment where we upgraded our entire sites look and feel. I wanted to make sure we could test the new front-end with ReCharge installed before publishing the new theme and custom files. I emailed them asking if they'd install it in our new theme and, literally, within 45 minutes they responded that they would and completed the job while asking if I wanted some other options that I didn't even know were possible. Great app. Great company.

Boyers Coffee
United States
Over 2 years using the app
December 29, 2015

Excellent recurring order app. We do a quarterly subscription club and it's perfect for us. Many options for the subscriptions, allowing customers to cancel or skip, update their shipping and billing, and even the option to mimic your storefront for the customer portal. Their support is also amazing and very responsive. Quick response times and they solved every issue I have ever brought to them. Not just simple things like telling me what to do or directing me to an FAQ, they've even made quick changes to code!

Of all the Shopify apps we use, Recurring Billing by ReCharge is the standard to which I hold all other apps.

Rancho Gordo
United States
10 months using the app
January 1, 2016

This is the second recurring charge app we've used for our subscription services, and I could not be more pleased we made the change! The app's interface is easy to use, and customer portal works well, and the ReCharge staff are always quick to help with any issues we run into. Best of all, the pricing for this app is far better than the competition!

Stitchybox
United States
5 months using the app
Edited January 4, 2016

The guys at ReCharge are responsive and super helpful. It's a great solution for subscription products and they keep improving on it.

Many Hands
Canada
About 1 year using the app
January 6, 2016

Great app for subscription pricing. Easy to style the look and feel and the pricing rules were simple to use. Their support team was excellent and very quick on the installation.

We even got this to work with our wholesale pricing application as well.

Epic Provisions
United States
4 months using the app
January 18, 2016

Rob was very helpful in answering my questions in a timely manner and providing the best solutions for our customer experience to become flawless and simple. Thanks ReCharge!

Poopourri 3
United States
3 months using the app