Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

January 20, 2016

Our company has been very happy with the Recurring ReCharge subscription app. It's very intuitive, but what really strikes me is how attentive their customer service is. I had an urgent question concerning a customer's subscription and customer support responded to my inquiry very promptly. They quickly resolved the matter at hand for me, instead of simply guiding me through the process for me to do it on my own. In a busy workplace, I really appreciated them taking the task off my plate and resolving the matter for me. As suggested, I'm very happy that they were so fast to respond with assistance.

Emmys
United States
4 months using the app
Edited January 22, 2016

Great - helped our Premium E-Liquid brand, Velvet Cloud , enable subscriptions for our customers, which they had asked for for a very long time - we're happy to finally find a recurring order app worthy of our clients. Also the customer service is aces, I've bothered them at times ranging from 8 AM - 4 PM - 1 AM, they always some how get back to me within a very short and timely manner and guide me through any issues. Highly recommend.

Nicotineliquid
United States
14 days using the app
January 23, 2016

Super easy to setup and great support

Rave Canada
Canada
3 days using the app
Edited February 11, 2016

Very, very responsive support team willing to help out on stuff that allegedly did not fall within their realm of typical responsibilities, but on which they were happy to help out nonetheless. Slight glitches on some of the add-to-cart stuff, but these were very easily remedied and could have actually been due to stuff on our dev end. Thanks Recharge!!!!

Audicus
United States
5 months using the app
Edited February 3, 2016

The ReCharge app works wonderfully, and on top of that, the team is incredibly responsive and helpful in making sure the implementation on our web store is exactly what we need.

Reanimator Coffee
United States
About 1 month using the app
February 1, 2016

I highly recommend Recharge! I switched from PayWhirl over to ReCharge for numerous reasons. ReCharge takes care of shipping charges as well as taxes. Best of all, all of the orders come through the order page of our Shopify store along with all of our one-time orders. The orders don't come through unless payment has been successfully processed. It is also a lot easier for our customers to manage their subscriptions on their own. We have also acquired more customers by simplicity of the checkout process that ReCharge has created. The staff (more specifically, Clayton) was extremely helpful with transferring all of my customers from PayWhirl over to ReCharge! I can't say enough great things about this company! You won't be disappointed :)

Litter One
United States
About 2 months using the app
February 2, 2016

We just set this up and processed our first month of subscriptions for our monthly locally raised grass fed beef and pastured pork and chicken, CSA-style box program. We're pretty happy so far. Still having some trouble setting it up to work well with product variants, and we haven't been able to make it play nicely with the Product Options app from Bold, which we rely on. However, their customer support has been great so far and we are reaching out for help. I definitely recommend this app.

Kettle Range Meat Co
United States
About 1 month using the app
February 3, 2016

We've been using Recharge at The Devon Coffee Company (http://devoncoffeecompany.com) for 6 months now and it's given us everything we need to sell our coffee subscriptions. We're yet to find anything it can't do : )

Devon Coffee Co
United Kingdom
4 months using the app
February 12, 2016

Great Interface. Easy to use. We prefer it over other offerings out there! We use it for a reason. - TacPack Team

Tacpack
United States
About 1 year using the app
Edited April 25, 2016

A must have for Recurring business!

Escuyer
Belgium
7 months using the app