Reviews (3,145)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

April 10, 2020

I always have great experience with Customer support st recharge! Top Notch! Eduardo & Nevena were amazing and speedy which is important to get the issues corrected quickly!

Alkaline for Life
United States
Almost 4 years using the app
April 11, 2020

I've been using Recharge for about 4 years now. I think it's the best recurring billing solution available. They're constantly adding new features and working to improve the platform. Recently, through ReCharge Pro, they released suite of analytics tools which are great and will continue to get better. The customer service is great and the team is always friendly as well!

Beachly
United States
Almost 4 years using the app
Edited February 9, 2026

Amber was super helpful and quick. She caught right away that our theme update caused some Recharge code to get lost and fixed everything on the spot, in both EN + FR.

Rabbit Hole Roasters
Canada
Over 6 years using the app
April 13, 2020

Very nice customer support. Super fast reply and great follow up support!
Appreciate your help!! :)

VERVE COFFEE ROASTERS
Japan
Over 1 year using the app
April 14, 2020

ReCharge is great! We have been using it for our subscription-based business for quite some time and appreciate the responsiveness of their support team. If there are issues (which are rare) they are quick to identify and fix the issue which in the fast moving world of e-commerce is imperative!

Evermore Pet Food
United States
About 3 years using the app
April 15, 2020

Worked with Sean on getting details on the Pro plan as well as migrating customers over. Awesome conversation and super helpful. So far, our experience has been great with this company.

Fresh Water Systems
United States
4 months using the app
April 16, 2020

I used this app and it helps me a lot with product subscription. Customer service and migration team were extremely helpful in answering all my questions. 5 stars!

SkinnyMint US
United States
Over 1 year using the app
April 16, 2020

I want to thank Eduardo for his help, he is super professional! he understood the problem quickly and solved it! Great communication, great job, thanks!

True Sons
United States
24 days using the app
April 16, 2020

Excellent customer service! Francis Ith went above and beyond to answer every question. No complaints whatsoever.

DRINK COFFEE DO STUFF
United States
Over 2 years using the app
April 16, 2020

Huge fan of Recharge and their team. We were on a competitor app, and made the switch almost a year ago and haven't looked back. If you're looking for a subscription app look no further.

Ballsy
United States
Over 1 year using the app