Reviews (3,145)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

April 22, 2020

THE subcriptions app to use with Shopify. Amazing customer support, too. My client has used it for years and it has never failed them.

Lineage Coffee Roasting
United States
Over 4 years using the app
Edited April 22, 2020

Renata was amazing. I upgraded to the service with phone service and I have enjoyed working w/ her!

YearCheer
United States
5 months using the app
April 23, 2020

We are new to subscriptions but found this app quick to set up in our custom theme with great support from the customer service team.

Keep Stick
United Kingdom
3 months using the app
April 23, 2020

Easy to use and reliable subscription experience. As a business with the majority of our transactions coming from subscriptions, ReCharge works exactly as we expected.

We'd like to see more global payment gateways supported for international expansion, however :)

Raw & Fresh
Australia
About 2 years using the app
April 24, 2020

The interface for customers is really clean and easy to use. Customer service is quick and really helpful (thanks Stefan!). I prefer it over bold apps, and I've found that using an app to add additional SKUs is a way you can "hack" the build a box feature, while using recharge which IMO has a better UX for my customers.

YUMi ORGANICS
Canada
Almost 2 years using the app
Edited April 25, 2020

AMAZING CUSTOMER SUPPORT!! SUPER FAST AND HELPFUL. LOVE THIS APP TOO.

Isidora was absolutely delightful with assisting with connecting my store as it didnt connect automatically because we had our own custom theme. thanks again!!

PurelyWHITE Deluxe
United States
About 16 hours using the app
April 25, 2020

Incredible customer service and support! We needed to make some quick changes due to the negative impact of COVID-19 and Nevena responded quickly and was able to help us exactly as we needed. Amazing! We can't thank them enough!

Kokoro Care Packages
United States
Over 1 year using the app
April 27, 2020

Great customer support. Very flexible system! I've been using them for a few months and their support has been helpful on many occasions while I figured out the best way to set this up for my customers.

Vitelometry
United States
4 months using the app
April 27, 2020

App works as advertised. Customer Service was very helpful. Used for monthly subscription. Highly recommended.

Planet Baby
Canada
7 days using the app
April 28, 2020

Great! They are providing nice support via e-mail. System is also nice. I’m glad to use it. I might need some calls if I don’t figure out near future.

R's KOSO
United States
6 months using the app