Reviews (3,145)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

May 13, 2020

I had Gordon and he was phenomenal. He had empathy and was quickly able to resolve my issue. I would highly recommend this app

Living Farmacy Inc.
Canada
6 months using the app
May 13, 2020

Very impressed with ReCharge's support team and ever evolving analytics, I definitely recommend this app for reoccurring payments. If I ever have a question I just have to ask and the support staff is very responsive and knowledgable. 5 Stars for Kyle and Sean!

Little Poppy Co.
United States
Over 1 year using the app
May 14, 2020

I utilized the support ticket function for some issues we were having with visibility on our website, and Denis R was awesome! He helped me with my problem super quickly, especially considering we have a customized theme, and he gave me clear instructions for some changes I had to make on my own. Problem is solved, and we are very happy! Thank you!

Mythical Meats
United States
6 days using the app
May 14, 2020

Best subscription portal for Shopify users. Have had a good experience working with their team. Excited to see what new analytics features come out!

The Cereal School
United States
Over 1 year using the app
May 18, 2020

I received outstanding customer service from Sukhman and Alicia. Initially had issues to setup and configure with Braintree. They answered all my questions to help setup and running. We have received subscription orders since then. Thank you so much ReCharge!!! Keep it up all the great work you have been doing. I would highly recommended ReCharge to every seller.

Pure Healthland
United States
About 3 years using the app
May 19, 2020

I use recharge to offer monthly subscriptions/autoship to our customers. It has been a great solution and the team is helpful in supporting our continued growth!

Kin Euphorics
United States
Over 1 year using the app
May 19, 2020

Awesome. I reached out on a holiday via LinkedIn. Kyle pushed the team to unblock our account so we could get started.

Huggable
United States
5 days using the app
May 20, 2020

We just started using ReCharge. Excellent customer service and tech support. When integrating the app into Shopify they make it all happen so quickly. We are excited to be working with this company.

Douglas Sweets
United States
16 days using the app
Edited May 21, 2020

Nevena was SO helpful. I am new to the Shopify community and having Nevena help me with this app was such a stress relief for me.

Lizzie's All-natural Products
United States
8 days using the app
Edited May 22, 2020

The support team is great and friendly!! I'd love to work on a team with these folks! Regular support response can be a little slow so... I recommend adding their premium support plan to get more expedited responses. Especially for merchants running high volume stores. Cheers!

Steel Supplements
United States
About 2 months using the app